Uconnect Subscription is Chrysler's built-in connected car service

Uconnect Subscription is a paid service from Chrysler that adds remote vehicle features to your car through the Uconnect infotainment system. It lets you lock and unlock your car from your phone, start the engine remotely, check fuel level and tire pressure, and locate your vehicle on a map. Some plans also include emergency roadside information and automatic crash notification.

Uconnect Subscription is separate from the basic Uconnect system that comes standard on most Chrysler, Dodge, Jeep, and Ram vehicles. The standard system handles navigation, phone pairing, and entertainment. The subscription adds the remote and monitoring features. You pay monthly or annually, and you can cancel at any time.

The service works through your vehicle's built-in cellular connection and the Uconnect mobile app on your smartphone. You do not need to buy or install anything — if your vehicle has Uconnect, the hardware is already there. You just set up the subscription through the app or your vehicle's touchscreen.

Key Takeaways

  • Uconnect Subscription adds remote features like phone-based locking, engine start, and vehicle location to your Chrysler, Dodge, Jeep, or Ram vehicle.
  • The service costs vary by plan and length of commitment, with monthly and annual payment options available.
  • You control the subscription through the Uconnect mobile app and can cancel at any time without penalty.
  • Some features, like emergency roadside information, depend on which subscription tier you choose.
  • The service requires an active cellular connection in your vehicle and a smartphone with the Uconnect app installed.

What features come with each Uconnect Subscription tier

Chrysler offers Uconnect Subscription in different tiers, though the exact names and features change by model year and region. A basic tier typically includes remote lock and unlock, remote engine start, vehicle location on a map, and real-time alerts about your vehicle's status. A higher tier usually adds roadside information, automatic crash notification that contacts emergency services, and sometimes remote climate control or door unlock for passengers.

Not every feature works on every vehicle. Older model years may not have remote start capability, for example, or may lack the cellular hardware needed for certain functions. When you open the Uconnect app, it shows you only the features your specific vehicle supports. Check your vehicle's manual or the Uconnect app itself to see what is available on your car before you buy a subscription.

Some Uconnect features come free for a limited time after you buy a new vehicle — often one year or a set number of miles. After that period ends, you pay for the subscription if you want to keep using those features. If you do not renew, the app still works but the remote functions lock until you resubscribe.

How much Uconnect Subscription costs

Uconnect Subscription pricing varies by tier and payment method. Monthly plans typically cost between $10 and $20 per month depending on which features you choose. Annual plans are usually cheaper per month if you commit upfront — you might pay $100 to $150 per year for a basic tier, or $150 to $200 for a higher tier with roadside information.

Chrysler sometimes offers promotional pricing for new vehicle owners or discounts if you bundle multiple subscriptions. Check your vehicle's infotainment screen or the Uconnect app for current pricing in your region, because rates can differ by location and change over time. Some dealerships also offer discounted first-year subscriptions as part of a new vehicle purchase package.

You are charged through the payment method you set up in the Uconnect app — usually a credit card or debit card. You can change your plan tier or cancel your subscription at any time through the app without calling customer service or paying an early termination fee.

How to set up Uconnect Subscription on your vehicle

Start by downloading the Uconnect mobile app on your smartphone from the Apple App Store or Google Play Store. Open the app and create an account using your email address. You will need to pair the app with your vehicle — the app will guide you through this step, usually by asking you to enter your vehicle identification number (VIN) or by connecting through your vehicle's touchscreen.

Once the app recognizes your vehicle, you can view which subscription plans are available and choose one. Select your payment method and billing cycle (monthly or annual). The subscription activates when ready, and you can start using the remote features right away through the app.

If you prefer to set up the subscription through your vehicle instead of the app, you can do this on the Uconnect touchscreen. Go to the Settings menu, find the Uconnect Subscription or Services section, and follow the prompts to select a plan and enter your payment information. Either method takes about 10 minutes.

What happens if your vehicle loses cellular connection

Uconnect Subscription features require a live cellular signal in your vehicle. If you drive into an area with no coverage, the remote functions will not work until the signal returns. You can still use the app to send commands, but they will not reach your vehicle until it reconnects to the network.

Your vehicle's built-in cellular connection is separate from your phone's data plan. Chrysler pays for the vehicle's connection as part of the subscription service, so you do not need to add your car to your phone's plan or buy a separate data plan for it. However, if your vehicle is parked in a location with no signal for an extended time, remote features will be unavailable.

The app will show you the vehicle's current connection status. If you see "No Connection" or a similar message, the vehicle is out of range. Move the vehicle to an area with coverage, and the connection will restore automatically.

Uconnect Subscription versus other car subscription services

Uconnect Subscription is different from car subscription services like Carvana or Flexdrive, which let you rent a vehicle for a month or longer. Uconnect is a software service that adds features to a car you own or lease. It is similar to OnStar (General Motors), BMW Connected Drive, or Ford's FordPass — each manufacturer offers its own version of remote vehicle access.

If you own a Chrysler, Dodge, Jeep, or Ram vehicle and want remote locking and engine start, Uconnect Subscription is your main option through the manufacturer. You cannot switch to a competitor's service. However, you can choose not to subscribe and straightforward use the basic Uconnect features that come free with your vehicle, like navigation and phone pairing.

Some insurance companies and roadside information programs (like AAA) offer overlapping features such as roadside help or emergency dispatch. If you already have roadside coverage through insurance or a membership, check what it includes before paying for a Uconnect tier that duplicates those services.

How to cancel Uconnect Subscription

You can cancel your subscription at any time through the Uconnect mobile app. Open the app, go to Account Settings or Subscription Settings, and select Cancel Subscription. Confirm the cancellation, and your subscription will end at the end of your current billing cycle. You will not be charged again, and you will not owe any early termination fees.

If you cancel mid-cycle, most plans do not refund the unused portion of your payment. For example, if you pay for a full month and cancel after two weeks, you lose the remaining two weeks of service. Check your subscription terms in the app to confirm the refund policy before you cancel.

After cancellation, the remote features in the app will stop working, but your vehicle's basic Uconnect functions (navigation, phone pairing, entertainment) continue to work as normal. If you want to resubscribe later, you can turn the subscription back on through the app at any time.

Frequently Asked Questions

Can I use Uconnect Subscription if I lease my vehicle?

Yes. If you lease a Chrysler, Dodge, Jeep, or Ram vehicle with Uconnect, you can subscribe to the service. When your lease ends, the subscription ends with it. If you lease a new vehicle from the same manufacturer, you can set up a new subscription on that vehicle.

What if I sell my vehicle or trade it in?

Your subscription is tied to your vehicle's VIN. If you sell or trade in the car, you should cancel the subscription before you hand over the keys. The new owner can set up their own subscription if they want. If you forget to cancel, contact Uconnect customer service to remove the subscription from that vehicle.

Does Uconnect Subscription work if my phone is off or out of service?

No. The app needs an active internet connection on your phone to send commands to your vehicle. If your phone is off, in airplane mode, or has no data connection, you cannot use the remote features. Your vehicle must also have a cellular signal to receive the commands.

Can I share my Uconnect Subscription with family members?

Most Uconnect plans allow you to add additional users to your account through the app. Each person can read the app and log in with their own credentials, and they will see the same vehicle and have access to the same remote features. Check your plan details in the app to see how many additional users you can add.

What if the remote start feature does not work on my vehicle?

Some vehicles do not have the hardware needed for remote start, or the feature may be disabled for safety reasons. Check your vehicle's manual or the Uconnect app to confirm whether remote start is supported on your model. If it should be available but is not working, contact Uconnect customer service or visit your dealership to troubleshoot the issue.