Truck Hero Contact Information: How to Reach the Company and Its Brands

If you've purchased a truck bed cover, tonneau, step bar, or other truck accessory and need support, warranty service, or order help, knowing how to reach Truck Hero — and the right brand within its portfolio — matters more than most people expect. Truck Hero is a large parent company that owns multiple accessory brands, and the contact path varies depending on which product you bought.

What Is Truck Hero?

Truck Hero, Inc. is one of the largest manufacturers and marketers of truck accessories in North America. Rather than selling directly under a single name, Truck Hero operates as a holding company with a portfolio of independent brands — each with its own product lines, websites, and customer service channels.

If you bought a tonneau cover, bed liner, step bar, or rack system, the brand name on the box is usually more important than "Truck Hero" itself when it comes to getting help.

Truck Hero's Brand Portfolio

Truck Hero owns a range of well-known accessory brands. Reaching the right one is the fastest path to support.

Each brand maintains its own customer service team, phone number, and warranty process. Contacting Truck Hero's corporate office directly may not resolve a product issue as quickly as going through the specific brand.

How to Contact Truck Hero Corporate

For general corporate inquiries — including business partnerships, media, or investor-related questions — Truck Hero's corporate office is based in Ann Arbor, Michigan.

Corporate contact information (as of last available update):

• Website:truckhero.com
• Phone: Listed on the corporate site under the "Contact" section
• Address: Truck Hero, Inc., 1249 N. Main St., Ann Arbor, MI 48104

🔍 Because corporate contact details can change — especially after acquisitions or restructuring — always verify current information directly at truckhero.com before reaching out.

How to Reach Specific Truck Hero Brands for Product Support

For warranty claims, installation questions, missing parts, or product defects, contact the brand that made your product — not corporate.

Each brand's website includes a dedicated support page. Common contact methods include:

• Phone support (typically weekday business hours, Central or Eastern time)
• Email or web form submissions
• Live chat (available on some brand sites)
• Dealer locator tools for in-person help

If you don't know which brand made your product, check the box, instruction sheet, or the product itself — the brand name is almost always printed there. You can also search by product name on truckhero.com, which links out to individual brand sites.

What to Have Ready Before You Call

Regardless of which brand you're contacting, customer service representatives will typically ask for:

• Proof of purchase (receipt or order confirmation)
• Product model number or SKU (found on packaging or the product)
• Vehicle year, make, and model — accessory fit is highly specific to these
• Description of the issue — installation problem, fitment concern, damaged part, warranty claim, etc.
• Photos — many brands request images for warranty evaluations before sending replacement parts

Having these ready before you call or submit a form saves significant time.

Warranty Support Specifically

Most Truck Hero brands offer limited lifetime warranties on their products, though the exact coverage terms — what's included, what's excluded, and how claims are processed — differ by brand and product line. 📋

Warranty claims are almost always handled through the specific brand, not through Truck Hero corporate. The brand's website will have a dedicated warranty page explaining the process, which may involve submitting photos, a claim form, or returning a damaged component.

If you purchased through a retailer (Amazon, AutoZone, 4WheelParts, etc.), the retailer may have its own return window separate from the manufacturer's warranty. Both channels can be valid, but they work differently.

Where Retailers and Installers Fit In

Many Truck Hero brand products are sold through major automotive retailers, e-commerce platforms, and truck accessory dealers. If you purchased from a retailer:

• Returns within a standard window are usually handled by the retailer
• Defects or installation issues after the return window are typically handled by the brand's warranty team
• Local accessory shops that installed the product may also be a useful contact for fitment problems, since they can inspect the issue in person

The Gap That Shapes Every Outcome

Which brand you bought from, when you bought it, where you purchased it, and what specifically went wrong all determine the right contact path and what kind of resolution you can expect. A tonneau cover warranty claim through Extang works differently than a step bar issue through Lund. A purchase made through Amazon follows a different return path than one made through a local dealer.

The right starting point is always the brand name on your product — and the most current contact details will be on that brand's official website, not on any third-party source.