Ace Rent a Car Orlando location and what they rent

Ace Rent a Car operates a location in Orlando that rents standard passenger cars, SUVs, and vans. The company is a smaller regional chain compared to Enterprise or Hertz, which means fewer locations overall but sometimes lower daily rates and a more direct rental process. Their Orlando branch handles daily rentals, weekend rates, and longer-term agreements.

You can find their Orlando location by searching "Ace Rent a Car Orlando" online or calling their local number directly. Unlike the major chains, Ace does not have desks at every hotel or airport terminal, so you may need to arrange transportation to their lot or confirm they offer airport pickup before you book.

Key Takeaways

  • Ace Rent a Car is a regional rental company with one Orlando location, so confirm the address and hours before you arrive.
  • You will need a valid driver's license, proof of insurance or the option to purchase their coverage, and a credit card for the rental agreement and deposit.
  • Daily rates vary by vehicle type and season, and Orlando's peak tourist season (November through March) typically means higher prices.
  • Ace's rental agreement will specify mileage limits, fuel policy, and damage liability — read these before signing because they differ from major chains.
  • If you have questions about their current inventory, rates, or policies, contact the location directly rather than relying on outdated online listings.

What documents and information you need to rent

Ace requires a valid driver's license issued by a U.S. state, Canadian province, or recognized foreign country. If your license is from outside North America, bring an International Driving Permit along with it. The rental agent will check your license against their system to confirm you have no active suspensions or revocations.

You must provide a credit card in your name for the rental agreement and to hold a security deposit. Ace does not accept debit cards for the deposit in most cases, though some locations make exceptions — call ahead to confirm. The deposit amount depends on the vehicle type and your driving record; it is typically released back to your card within a few business days after you return the car.

Bring proof of insurance if you have it. Your personal auto policy may cover rental cars, or you can purchase Ace's damage waiver and liability coverage at the counter. Read what each option covers before you decide, because gaps in coverage can leave you responsible for repair costs.

How Ace's rates and pricing work in Orlando

Ace's daily rates in Orlando depend on the vehicle class, the time of year, and how far in advance you book. Economy cars cost less than SUVs or vans, and rates rise during Orlando's peak season from November through March when tourism is highest. Booking several days or weeks ahead often locks in a lower rate than walking in the day you need the car.

Most Ace rentals include a daily mileage limit — commonly 100 to 150 miles per day depending on the agreement. If you exceed that limit, you pay an overage charge per mile, which can add up quickly on a week-long rental. Ask the rental agent what your specific mileage allowance is and whether it can be increased for an extra fee before you sign.

Fuel policy varies: some rentals require you to return the car with a full tank, while others charge a per-gallon rate if you return it empty. Confirm this at the counter because running out of fuel on the way back can result in expensive charges added to your final bill.

Insurance and damage coverage options

Ace offers a damage waiver (sometimes called a collision damage waiver or CDW) that limits your financial responsibility if the rental car is damaged or stolen. This coverage typically costs $15 to $25 per day, depending on the vehicle. If you decline it and the car is damaged, you may be liable for the full repair cost, which can exceed $1,000 for significant damage.

Before you purchase Ace's coverage, check whether your personal auto insurance or credit card already covers rental cars. Many policies do, which means buying Ace's waiver would be redundant. Call your insurance company or credit card issuer before you rent to confirm what is and is not covered.

Ace also offers liability coverage, which pays for damage you cause to another vehicle or property. Your personal auto policy usually covers this in a rental car, but confirm the limits. If your personal coverage is low, Ace's liability add-on may be worth the cost.

Returning the car and what happens after

You must return the rental car to Ace's Orlando location by the time and date specified in your agreement. Late returns incur additional daily charges, sometimes at a higher rate than the original rental. If you think you will need the car longer, call the location as soon as possible to extend the reservation rather than returning it late.

The rental agent will inspect the car for damage, check the fuel level, and confirm the mileage against your agreement. Take photos of the car's condition before you leave the lot so you have a record if a damage claim arises later. If the agent notes damage you did not cause, point it out when ready and ask them to document it in writing.

Your security deposit is released back to your credit card within a few business days, though it may take up to two weeks depending on your bank. If Ace charges you for damage or mileage overages, those charges will appear on your card statement separately from the deposit refund.

How to contact Ace Rent a Car Orlando

Search online for "Ace Rent a Car Orlando" to find their current phone number, address, and hours. Ace's website may also show their inventory and allow you to reserve a vehicle in advance. Calling the location directly is the fastest way to confirm they have the vehicle type you need, current rates, and whether they offer airport pickup or delivery.

If you have a problem with your rental after you return the car — such as a disputed damage charge — contact the location manager or Ace's customer service line. Keep your rental agreement and any photos or documentation you took during the rental period, as these will support your case if you need to dispute a charge.

Frequently Asked Questions

Does Ace Rent a Car have a desk at Orlando International Airport?

Ace does not operate a counter at most major airports, including Orlando International. You will need to arrange transportation to their off-airport location or ask whether they offer airport pickup when you call to reserve. Some travelers use rideshare to reach the rental lot, while others arrange a shuttle if available.

Can I rent from Ace if I am under 25?

Ace may rent to drivers under 25, but most locations charge a young driver surcharge (typically $15 to $25 per day) and require a valid driver's license with no recent violations. Call the Orlando location to confirm their age policy and any additional requirements or fees before you book.

What if I need to cancel my Ace reservation?

Cancellation policies vary depending on when you booked and the type of rate you received. Call the location directly to cancel and ask whether you will receive a refund or credit. Some advance bookings are non-refundable, so confirm the terms when you make the reservation.

Does Ace allow one-way rentals in Florida?

One-way rentals (picking up in Orlando and dropping off in another city) may be available through Ace, but they typically cost more than round-trip rentals and depend on where you want to drop the car. Contact the Orlando location to ask about one-way options and pricing.

What should I do if the rental car breaks down?

Call Ace's customer service or roadside information number when ready — the number should be on your rental agreement. Ace will arrange a tow or replacement vehicle. Do not attempt repairs yourself or take the car to a mechanic without Ace's approval, as this may affect your coverage.