What to expect when you rent from Enterprise at MCO
Enterprise operates a rental counter at Orlando International Airport (MCO) in Terminal A, near the ground transportation level. You'll pick up your car at the airport location and return it there when your trip ends. The process is straightforward: show your driver's license, provide a credit card for the deposit, sign the rental agreement, and drive off. Enterprise's MCO location handles the same rental types as other Enterprise branches — economy cars, SUVs, vans — but airport locations typically have higher daily rates than off-airport branches because of airport fees and taxes.
Enterprise at MCO is open during all airport operating hours, which means you can rent a car whether you arrive early morning or late at night. The counter staff can answer questions about your specific vehicle, insurance coverage, and fuel options before you leave the lot. If you're a frequent renter, bringing your Enterprise Plus membership card or having your account number ready will speed up the process.
Key Takeaways
- Enterprise's MCO counter is in Terminal A on the ground transportation level and operates around the clock to match airport hours.
- You need a valid driver's license, a credit card for the deposit, and proof of insurance or the option to purchase Enterprise's coverage.
- Airport rental rates include taxes and fees that don't explore to off-airport branches, so the daily cost will be higher than renting from a nearby Enterprise location.
- Enterprise allows you to modify or cancel reservations up to a certain point before pickup, though the exact policy depends on your rate type and booking terms.
Documents and information to bring
Bring your valid driver's license — Enterprise will not rent to you without it, and it must be current. You'll also need a credit card in your name to place a hold for the rental deposit. Some cards have limits on how much they'll authorize, so if you're renting a larger vehicle, mention this to the counter agent before they run the card.
Proof of insurance is helpful but not required. If you have your own auto insurance policy or a credit card that covers rental cars, bring the card or a copy of your policy. If you don't have coverage, Enterprise will offer you a daily damage waiver and liability coverage at the counter. The cost varies based on the vehicle type and your location, but it's typically $15 to $30 per day. Read the terms carefully — these waivers have limits and exclusions.
If you're traveling internationally or renting under a corporate account, bring your passport or corporate ID. Enterprise may ask for an International Driving Permit if your license is not in English.
Reservation options and how to book
You can reserve a car online through Enterprise's website, by phone at their reservations line, or at the MCO counter itself. Online reservations let you lock in a rate and choose your vehicle type in advance. Phone reservations work if you prefer to speak with someone, though you'll still need to confirm details at pickup. Walk-up rentals at the counter are possible but may have limited vehicle availability during peak travel times, especially in winter and summer.
When you book, you'll choose between rate types — daily, weekly, or monthly — and select whether you want a specific car class or a may provide make and model. may provide vehicle reservations cost more but mean you know exactly what you're getting. Standard reservations give you a car in your chosen class but not a specific model.
Enterprise's website shows the daily rate for your dates, but remember that the final bill at MCO will include airport facility charges, state taxes, and any local surcharges. These can add 20 to 30 percent to the base rate, so factor that into your budget.
Fuel, mileage, and return procedures
Enterprise offers several fuel options at MCO. You can rent the car with a full tank and return it full, rent it with a full tank and return it empty (you pay a per-gallon rate for fuel consumed), or rent it empty and return it empty. The full-to-full option is usually the best deal if you'll use most of the tank. The pre-purchase option locks in a fuel price per gallon, which can be higher than gas station prices but removes the pressure to refuel before returning the car.
Most Enterprise rentals at MCO come with unlimited mileage, but confirm this when you book. Some promotional rates or corporate accounts may have mileage limits, so check your reservation details. If there is a limit and you exceed it, you'll pay a per-mile charge at return.
When you return the car, drive to the Enterprise return lot at MCO (the counter staff will give you directions). An agent will inspect the vehicle for damage, check the mileage and fuel level, and process your final bill. Keep your rental agreement and receipt for your records. If you're disputing a charge later, you'll need these documents.
Insurance and damage coverage at MCO
Your personal auto insurance may cover rental cars, but check your policy before you rent — some policies exclude rentals or have limits. If your credit card offers rental car coverage, that's another option, though credit card coverage typically applies only if you charge the entire rental to that card. Read the fine print: credit card coverage often has exclusions for luxury vehicles, off-road use, or damage from certain causes.
Enterprise's Damage Waiver removes your financial responsibility for collision damage to the rental car, but it doesn't cover theft, vandalism, or damage from certain causes like off-road driving. The waiver also has a deductible in some cases. Liability coverage through Enterprise covers damage you cause to other vehicles or property. These are separate products, and you can purchase one, both, or neither.
If you decline all coverage and damage occurs, you'll be responsible for the full repair cost, which can be thousands of dollars. The rental agreement you sign at pickup outlines what you're responsible for, so read it carefully before signing.
Common issues and what to do if something goes wrong
If the car you receive has existing damage, point it out to the agent before you leave the lot and ask them to note it on your agreement. Photos are helpful — take pictures of any dents, scratches, or interior issues with your phone. This protects you from being charged for damage you didn't cause.
If you have a mechanical problem while driving, call Enterprise's roadside information number (it's on your rental agreement). They'll arrange a tow or send a replacement vehicle. If you get a flat tire or need a jump start, Enterprise typically covers these services at no extra cost.
If you need to extend your rental, call Enterprise as soon as possible. They may be able to extend your reservation if another car isn't booked for the next customer. Extensions are subject to availability and may have a higher daily rate. If you need to return the car early, you'll get a refund for the unused days, though some promotional rates don't allow refunds.
Disputes about charges on your final bill should be raised with the counter agent before you leave. If you notice a problem after you've left the airport, contact Enterprise's customer service with your rental agreement number and receipt.
Getting to and from the Enterprise counter at MCO
Enterprise's MCO location is in Terminal A on the ground transportation level, which is one level below the main terminal. If you arrive at a different terminal, follow signs for ground transportation or rental cars — they'll direct you to Terminal A. The walk from other terminals is short, usually five to ten minutes.
When you return your rental, follow signs for "Rental Car Return" from the airport roadways. Enterprise's return lot is clearly marked. You'll drive into the lot, park in a designated Enterprise space, and an agent will meet you to process the return. The whole process typically takes 10 to 15 minutes.
Frequently Asked Questions
Can I rent from Enterprise at MCO if I'm under 25?
Yes, but Enterprise charges an additional daily fee for drivers under 25, typically $15 to $25 per day depending on your age and the vehicle type. You'll still need a valid driver's license and a credit card. Some corporate or promotional rates may have age restrictions, so check your reservation details.
What happens if I return the car late?
Late returns are charged at the daily rate for each additional day or partial day. If you're running late, call Enterprise as soon as you know — they may waive a small grace period, though this is not may provide. Repeated late returns can affect your future rental rates or membership status.
Can I pick up a car at MCO and return it to a different Enterprise location?
Yes, one-way rentals are available. You'll pay a drop-off fee in addition to the daily rental rate. The fee varies based on the distance and destination. Book this option when you make your reservation so Enterprise knows where the car will be returned.
Does Enterprise at MCO offer GPS or other add-ons?
Enterprise offers GPS navigation systems, additional driver insurance, and roadside information packages at the counter. These are optional and add to your daily cost. Many modern rental cars have built-in navigation or Bluetooth connectivity for your phone, so ask what's included in your vehicle before purchasing add-ons.
What if I need to cancel my Enterprise reservation?
Cancellation policies depend on your rate type and when you booked. Most standard rates allow free cancellation up to 24 hours before pickup, but promotional or discounted rates may have stricter terms. Check your reservation confirmation for the specific cancellation policy, or call Enterprise to ask before you cancel.