Enterprise has rental counters at most airports and in thousands of neighborhood locations across the US
Enterprise operates rental desks at major airports, but also at hundreds of off-airport locations in shopping centers, downtown areas, and near transit hubs. This means you can often rent a car closer to home than you can at Hertz or Avis, and you may find lower rates at neighborhood branches than at airport counters.
To find an Enterprise location near you, go to enterprise.com and enter your city or zip code into their location finder. The search shows hours, phone numbers, and what vehicle types each branch stocks. You can also call 1-800-RENT-A-CAR to speak with someone who can tell you about same-day availability and current rates for your dates.
Enterprise's reservation system lets you book online, by phone, or in person. Online booking usually locks in a rate; phone and in-person bookings may offer different pricing. If you have a membership with AAA, AARP, or a military affiliation, mention it when you book — Enterprise honors discounts from these organizations.
Key Takeaways
- Enterprise has neighborhood locations in most cities, not just airport counters, so you can often rent closer to where you live or work.
- The Enterprise website location finder shows hours, phone numbers, and available vehicle types at each branch before you book.
- Rates vary by location and date, so calling ahead or checking online for your specific dates gives you the actual price, not an estimate.
- AAA, AARP, military, and corporate memberships often come with Enterprise discounts that you must mention when you reserve.
- One-way rentals (picking up at one location and dropping off at another) cost more than round-trip rentals at the same branch.
How to search for Enterprise locations by address or landmark
The Enterprise location finder on their website is the fastest way to see what branches are near you. Type in your address, intersection, or zip code, and the map shows every Enterprise location within a set radius. Each location card displays the street address, phone number, hours of operation, and whether that branch has the vehicle size you need.
If you are renting at an airport, Enterprise counters are usually in the rental car facility, not in the terminal itself. The airport's website or your airline's website will tell you where the rental car center is located. Enterprise also operates off-airport locations near most major airports, which sometimes have shorter wait times and lower rates than the airport counter.
Calling the branch directly before you book is worth the time. Staff can tell you whether they have your preferred vehicle type in stock for your dates, whether the rate online matches what they can offer over the phone, and whether they have any local promotions running that week.
What documents and information you need to rent a car
Enterprise requires a valid driver's license, a credit card in your name, and proof of insurance. Your own auto insurance policy usually covers rental cars, but you should check your policy or call your insurer before you rent to confirm. If your policy does not cover rentals, Enterprise sells damage waiver coverage at the counter.
You must be at least 21 years old to rent from Enterprise. Drivers under 25 may pay a young driver fee (usually $15 to $25 per day), which varies by location and vehicle type. Enterprise does not rent to drivers under 21 in any state.
Bring your credit card, driver's license, and insurance card or policy number to the counter. If you booked online, bring the confirmation email or print it out. Enterprise will ask for your contact information, the dates and times you need the car, and where you plan to return it.
Understanding Enterprise rental rates and what they include
Enterprise rates depend on the vehicle type, how long you rent it, when you rent it, and which location you use. A compact car costs less per day than an SUV. Renting Monday through Thursday usually costs less than Friday through Sunday. Rates also spike during holidays and major events in your area.
The base rental rate includes the car and basic liability insurance required by your state. It does not include gas — you return the car with the same fuel level you picked it up with, or you pay Enterprise's per-gallon rate, which is usually higher than a gas station. Some Enterprise locations offer a prepaid fuel option where you pay for a full tank upfront at a set price.
Damage waiver coverage (also called loss damage waiver or LDW) is optional and costs extra. This covers damage to the rental car if you are in an accident. Your own insurance or credit card may cover this, so check before you buy it from Enterprise. Roadside information, GPS rental, and additional driver fees are also optional add-ons.
How to book online versus by phone or in person
Booking online at enterprise.com locks in your rate before you arrive. You enter your pickup and return dates, location, and vehicle preference, and the system shows you the total cost upfront. You can modify or cancel most online reservations up to 24 hours before pickup without penalty.
Booking by phone (1-800-RENT-A-CAR) lets you ask questions about vehicle availability and current promotions before you commit. A representative can also explore membership discounts or corporate rates that may not show up on the website. Phone bookings are useful if you have a complex rental (multiple drivers, one-way trip, special vehicle request) or if you want to confirm availability the same day.
Booking in person at the counter works if you need a car when ready or if you want to inspect the vehicle before you agree to rent it. Walk-in rates may differ from online rates, and you will not know the final price until you reach the counter. In-person booking is slower than online or phone booking, especially during busy times.
One-way rentals and drop-off fees
A one-way rental means you pick up the car at one Enterprise location and return it at a different location. This costs more than a round-trip rental (pickup and return at the same branch) because Enterprise has to move the car back. The extra charge is called a drop-off fee or one-way fee, and it varies based on distance and vehicle type.
If you are renting from an airport location and returning to a neighborhood location (or vice versa), Enterprise usually charges a one-way fee. The fee is highest for long-distance one-way trips — for example, renting in Los Angeles and returning in San Francisco costs significantly more than renting and returning in the same city.
When you search for a rental on the Enterprise website, make sure you enter different pickup and return locations if you need a one-way trip. The system will show you the one-way fee as part of the total price. If the fee is too high, you can compare it to returning the car to the original location.
What to do if your preferred location is out of stock
If the Enterprise location nearest you does not have your preferred vehicle type available for your dates, the website will show you other nearby locations that do have it in stock. You can also call the branch directly and ask whether they can reserve a vehicle for you or transfer one from another location.
Enterprise sometimes offers a vehicle upgrade at no extra charge if your preferred size is not available. This is not may provide, but it is worth asking at the counter. If you are willing to rent a different vehicle type, you may find better availability and lower rates.
If no Enterprise location in your area has what you need, you can check other rental companies (Hertz, Avis, Budget, National) using the same location-search method. Comparing rates and availability across companies takes a few minutes and can save you money or get you the vehicle you actually want.
Frequently Asked Questions
Can I rent an Enterprise car if I do not have a credit card?
Enterprise requires a credit card in your name for the reservation and to cover any damage or fuel charges. Debit cards are not accepted as a substitute. If you do not have a credit card, you will need to open one or ask someone else to make the reservation in their name and be present at pickup.
What happens if I return the car late?
Late returns are charged at the daily rate or a higher hourly rate, depending on how late you are. If you realize you will be late, call the branch as soon as possible — sometimes they can extend your reservation without extra charges if they do not have another rental booked for that car. Always return the car with a full tank of gas to avoid per-gallon fuel charges.
Does Enterprise allow one-way rentals between different states?
Yes, Enterprise allows one-way rentals across state lines. The one-way fee depends on the distance and vehicle type. Some states have different insurance requirements, so tell Enterprise where you are returning the car when you book so they can explain what coverage you need.
Can I add another driver after I pick up the car?
You can add a driver at the counter when you pick up the car, and Enterprise will charge an additional driver fee (usually $10 to $15 per day). The additional driver must have a valid driver's license and be at least 21 years old. It is cheaper to add the driver when you book online or by phone than to add them at pickup.
What should I do if the rental car has damage when I pick it up?
Before you drive away, walk around the car with the Enterprise staff member and point out any dents, scratches, or damage you see. They will note it on the rental agreement so you are not charged for pre-existing damage when you return it. Take photos of any damage with your phone as backup. Never drive off the lot without documenting what you saw.