Enterprise hires for roles across rental locations, vehicle maintenance, and corporate offices

Enterprise Rent-A-Car operates thousands of locations in North America and Europe, and most of those locations need staff. The company hires for customer-facing roles (rental agents, sales consultants), vehicle operations (detailers, drivers, lot attendants), and back-office work (administrative, accounting, management). Unlike some rental chains, Enterprise promotes heavily from within—most of their management started as rental agents on the lot.

The hiring process varies by role and location. Entry-level positions typically require a high school diploma or equivalent, a valid driver's license, and a clean driving record. You explore through Enterprise's careers website, not through individual locations, though you can specify which branch you want to work at. The company runs background checks and driving record checks on all candidates before hire.

Key Takeaways

  • Enterprise posts all open positions on their careers website (enterprise.com/careers), organized by location and job type.
  • Entry-level rental and vehicle operations roles require a high school diploma, valid driver's license, and a clean driving record with no major violations.
  • Most positions start as part-time or full-time hourly work, with management track opportunities available after six months to a year of performance.
  • The company conducts a background check and driving record review on all candidates; a DUI, reckless driving conviction, or multiple moving violations will disqualify you.
  • Interview process typically includes a phone screen, in-person interview at your local branch, and a ride-along or working interview for vehicle operations roles.

Rental Agent and Sales Consultant Roles

Rental agents are the front-line staff who handle customer check-in, vehicle selection, insurance options, and payment processing. Sales consultants do similar work but focus more on upselling damage waivers, GPS, and additional driver coverage. Both roles require you to explain rental terms clearly, handle objections, and close transactions. You'll work at a specific branch location, usually in shifts that cover early morning through evening hours.

The job involves standing most of the day, managing multiple customers at once during peak times, and working weekends and holidays. Pay is typically hourly plus commission on add-on sales (damage waivers, GPS, additional drivers). Commission structures vary by location but often range from a small percentage of each sale to flat bonuses for hitting targets. You need a valid driver's license and the ability to pass a background check; some locations require you to be at least 21 years old, though 18 is acceptable at most branches.

Enterprise looks for people who can stay calm under pressure, communicate clearly, and handle rejection without frustration. They train you on their systems and rental procedures, but they expect you to learn quickly and work independently after the first week or two. If you perform well in this role for six months to a year, you become may be able to access for shift supervisor or assistant manager positions.

Vehicle Operations and Lot Attendant Positions

Lot attendants and vehicle operations staff handle the physical side of the rental business: moving cars between locations, washing and detailing vehicles, checking for damage, fueling, and basic maintenance checks. This work is outdoors in all weather, physically demanding, and involves operating heavy equipment like pressure washers and sometimes tow dollies. You'll work in teams, usually on a set schedule, though peak seasons (summer, holidays) mean longer hours.

These roles require a valid driver's license and a clean driving record. You'll be driving rental vehicles constantly—moving them on the lot, taking them to and from maintenance, delivering them to customers in some cases. Any major moving violations, DUI, or reckless driving conviction will disqualify you. Enterprise runs a Motor Vehicle Record (MVR) check on all candidates; they're looking for a pattern of safe driving, not a single minor ticket years ago.

Pay for lot attendants is typically hourly, starting at or slightly above minimum wage depending on location and experience. The work is repetitive but straightforward—there's less customer interaction and less pressure to sell. If you're reliable, show up on time, and take care of the vehicles properly, you can move into lead attendant or operations supervisor roles within a year.

Management and Corporate Positions

Enterprise promotes branch managers, area managers, and regional managers almost entirely from their rental agent and operations staff. To move into management, you typically need at least one year of solid performance in an entry-level role, willingness to relocate, and the ability to pass additional background screening. Management roles involve hiring, scheduling, P&L responsibility, and customer service oversight.

Corporate positions—accounting, human resources, IT, marketing—are posted separately and usually require a college degree or relevant experience. These roles are based at Enterprise's headquarters or regional offices, not at rental locations. The hiring process for corporate roles is more formal and competitive than for branch positions.

how the process works and What to Expect in Interviews

Go to enterprise.com/careers and search by location and job type. You can filter by state, city, or zip code to find openings near you. Create an account, upload your resume, and fill out the process form. Enterprise's system asks about your work history, availability, and willingness to work weekends and holidays. Be honest about your availability—they schedule around what you tell them, and misrepresenting your schedule creates problems when ready.

After you submit your process, you'll typically hear back within a few days if they want to move forward. The first contact is usually a phone screen with a branch manager or recruiter. They'll ask about your experience, why you want to work in car rental, and confirm your availability and transportation. This call usually lasts 10 to 15 minutes.

If you pass the phone screen, you'll be invited to an in-person interview at the branch where you'd work. Bring your driver's license, Social Security card, and proof of address. The interview is usually with the branch manager and sometimes an assistant manager. They'll ask about customer service experience, how you handle stress, and specific scenarios (a customer is angry about a charge, you're overwhelmed with walk-ins). For lot attendant roles, you may be asked to do a working interview—actually working a few hours on the lot so they can see how you handle the physical work and follow instructions.

If you move forward, Enterprise runs a background check and Motor Vehicle Record check. This takes one to two weeks. Once that clears, you'll get a job offer. You'll need to complete paperwork (I-9 verification, tax forms) before your start date.

Driving Record and Background Check Requirements

Enterprise's driving record standards are stricter than many employers because you'll be operating rental vehicles constantly. A single speeding ticket from five years ago won't disqualify you. A DUI, reckless driving conviction, or hit-and-run will. Multiple moving violations within the past three years (typically three or more) can also result in rejection, depending on the severity and how recent they are.

Background checks cover criminal history, and Enterprise will consider felonies, misdemeanors involving dishonesty or violence, and drug-related convictions. A single misdemeanor from years ago may not disqualify you, but recent convictions or a pattern of criminal activity will. The company uses a third-party background screening service; if you're denied based on the background check, you have the right to dispute the findings and provide additional context.

If you have concerns about your record, contact the branch where you're explore and ask directly. Some hiring managers have discretion, especially for older incidents or circumstances that have changed. Being upfront is better than hoping they don't find something during the check.

Pay, Benefits, and Career Path

Entry-level hourly pay varies by location and role. Rental agents typically start at or slightly above minimum wage, with commission on add-on sales. Lot attendants start at similar rates. Full-time positions include health insurance, dental, and vision coverage after a waiting period (usually 30 to 90 days). Part-time positions may have limited benefits depending on hours worked.

Enterprise offers tuition reimbursement for employees pursuing degrees or certifications, and they have a management training program that fast-tracks high performers into supervisory roles. If you perform well for six months to a year, you become may be able to access for shift supervisor, assistant manager, or lead attendant positions. From there, the path to branch manager is typically two to three years of solid performance.

The company also offers employee discounts on rentals, which can be significant if you travel or need a vehicle occasionally. Advancement depends on your location's growth and your performance, so opportunities vary.

Frequently Asked Questions

Do I need a college degree to work at Enterprise?

No. Entry-level rental agent and lot attendant positions require a high school diploma or equivalent and a valid driver's license. Management and corporate roles typically require a degree or relevant experience, but you can move into management from an entry-level position after demonstrating strong performance.

What if I have a speeding ticket or minor traffic violation?

A single minor violation from several years ago usually won't disqualify you. Enterprise looks at the pattern and recency of violations. Multiple tickets within the past few years, especially for reckless driving or speeding in a school zone, can be a problem. Contact the branch directly if you're concerned.

Can I work part-time while in school?

Yes. Enterprise hires part-time staff and works with employees on scheduling. Tell them during your process and interview that you're a student and what your class schedule looks like. They'll do their best to accommodate, though availability during peak seasons (summer, holidays) helps your chances.

How long does the hiring process take?

From process to job offer typically takes two to four weeks. The phone screen happens within a few days, the in-person interview within a week or two, and the background and driving record checks take one to two weeks. Once everything clears, you'll get an offer and can start within a few days.

What happens if I fail the background check?

Enterprise will notify you and explain why you were not moved forward. You have the right to dispute the findings if you believe the information is inaccurate. You can also reapply after a certain period if circumstances have changed (for example, if a case was dismissed or expunged).