Where to find your Hertz receipt after your rental

Hertz sends your rental receipt to the email address you provided at checkout, usually within a few hours of returning the vehicle. Check your inbox and spam folder first — if the email arrived, you can read the PDF directly from that message. If you rented at a Hertz location and paid with a credit card, your card statement will also show the charge, though that is not the same as the itemized rental receipt.

If you do not have the email, you can retrieve your receipt through the Hertz website or mobile app using your reservation number or the phone number associated with the rental. Hertz also keeps rental records in your account if you created one during booking, and you can log in to view past rentals and their receipts at any time.

Key Takeaways

  • Hertz emails your receipt to the address you used at checkout within hours of returning the vehicle, so check your inbox and spam folder first.
  • You can retrieve a copy through the Hertz website or app by logging into your account or entering your reservation number.
  • Your credit card statement shows the charge but not the itemized breakdown of rental fees, taxes, and damage charges.
  • If you cannot locate the receipt online, call the Hertz location where you returned the vehicle — they can print or email a copy from their records.

Retrieving your receipt through your Hertz account

Log into your Hertz account on the website or mobile app and navigate to your rental history or past reservations. Your account displays all rentals associated with that email address, including the dates, vehicle type, and total cost. Click on the specific rental to view the full receipt, which you can then read or print.

If you do not have a Hertz account, you can still retrieve your receipt by visiting the Hertz website and selecting the option to look up a reservation. You will need your confirmation or reservation number and the phone number you used for the booking. Hertz will display your rental details and receipt without requiring you to create an account.

Using your reservation number to find the receipt

Your reservation number appears in your confirmation email and on any paperwork you received at the rental counter. On the Hertz website, use the "Manage My Reservation" or "View Receipt" tool and enter your reservation number along with your last name or phone number. The system will pull up your rental record and display the itemized receipt.

If you have your confirmation email but cannot find the reservation number, look for a six-digit or alphanumeric code near the top of the message. This number is the fastest way to locate your receipt without logging into an account.

What to do if your receipt email never arrived

Check your email spam or promotions folder — Hertz receipts sometimes land there instead of your inbox. If the email is not there, verify that you provided the correct email address at checkout. You can also update your email address in your Hertz account settings and request that a new receipt be sent to the updated address.

If you still cannot locate the receipt online, contact the Hertz location where you returned the vehicle directly. Provide your reservation number and the dates of your rental, and the staff can print a copy or email it to you from their system. You can find the location's phone number on the Hertz website by searching for the rental branch.

Understanding what appears on your Hertz receipt

Your Hertz receipt itemizes the base rental rate, the number of days or hours rented, the vehicle type, and any add-ons such as insurance, GPS, or additional driver fees. It also shows taxes and surcharges specific to your rental location. If you incurred damage charges or fuel charges, those appear as separate line items on the receipt.

The receipt includes the pickup and return dates and times, the rental location, and the payment method used. If you paid with a corporate account or discount code, that information is noted as well. This itemized breakdown is what you need for expense reports, insurance claims, or disputing unexpected charges.

Receipts for damage claims and insurance disputes

If you need your receipt to file an insurance claim or dispute a damage charge, read and save a copy as soon as you locate it. Your receipt shows the condition of the vehicle at pickup and the charges assessed at return, which are important for any claim. If Hertz charged you for damage you believe was pre-existing or incorrect, your receipt is the starting point for your dispute.

Keep the receipt along with any photos you took of the vehicle at pickup and return, your insurance information, and any correspondence with Hertz about the damage. If you rented through a third-party booking site like Kayak or Priceline, that site may also have a copy of your receipt in your booking history.

Frequently Asked Questions

How long does Hertz keep rental records?

Hertz maintains rental records for several years, so you can retrieve receipts for past rentals through your account or by contacting the rental location. The exact retention period varies, but you should be able to find receipts from rentals within the past three to five years without difficulty.

Can I get a receipt if I paid cash?

Yes. Even if you paid cash at the counter, Hertz issued a receipt at the time of return. If you did not keep the paper receipt, you can still retrieve a digital copy through your account or by calling the location where you rented. You will need your reservation number or the phone number associated with the booking.

What if the receipt shows charges I did not authorize?

Contact Hertz customer service with your receipt and reservation number to dispute the charge. Explain which line items you believe are incorrect. Hertz will review the rental record and may adjust your bill or provide documentation explaining the charges. If you paid by credit card, you can also dispute the charge with your card issuer if Hertz does not resolve it.

Do I need the receipt to return the vehicle?

No. You do not need your receipt to return a Hertz rental. The location has your reservation in their system, and you can return the vehicle with just your driver's license and the keys. The receipt is generated after return and is used for your records, expense reports, or claims.