What Hertz hiring looks like and where to find openings

Hertz posts most of its job openings on its careers website at hertz.com/careers, where you can search by location and job type. The company hires for roles across rental locations, call centers, maintenance facilities, and corporate offices. Most entry-level positions — like rental agents and customer service representatives — do not require previous rental industry experience, though a valid driver's license is standard.

You can also find Hertz jobs listed on Indeed, LinkedIn, and Glassdoor, though explore directly through the Hertz careers site usually routes your process to the hiring manager faster. Some locations post openings on their own local pages or through staffing agencies, particularly for seasonal or temporary positions during peak travel months.

Key Takeaways

  • Hertz posts most openings on hertz.com/careers, where you can filter by location and job category.
  • Rental agent and customer service roles typically require a high school diploma or equivalent and a valid driver's license, but not prior rental experience.
  • The process process usually takes 5 to 10 minutes online and asks for work history, availability, and basic background information.
  • Hertz conducts background checks and driving record reviews for most positions, particularly those involving customer interaction or vehicle handling.
  • Hiring timelines vary by location and season, but many locations fill entry-level roles within two to four weeks of posting.

Job types and what each role involves

Rental agents are the most common entry-level hire. You check customers in and out, explain rental terms, process payments, and handle vehicle inspections. The role requires standing for long shifts, basic computer skills, and comfort speaking with customers under time pressure. Most locations expect you to work weekends and holidays during peak seasons.

Customer service representatives work in call centers taking reservations, answering billing questions, and handling complaints. These roles are often remote or based at regional call centers rather than at individual rental locations. They require clear communication and the ability to stay calm during difficult calls, but no in-person customer contact.

Vehicle maintenance technicians inspect, clean, and repair rental vehicles. These positions typically require some mechanical knowledge or certification, though some locations hire people willing to train on the job. Maintenance roles usually pay more than rental agent positions and often include benefits sooner.

Shift supervisors and location managers oversee rental agents and handle staffing, inventory, and local budgets. These roles usually require at least one year of rental or retail management experience and are filled from within or through external candidates with proven leadership backgrounds.

What the process and hiring process requires

The online process asks for your name, contact information, work history, availability, and whether you have a valid driver's license. You will also answer questions about your comfort level with customer service, your ability to work flexible hours, and whether you have been convicted of certain crimes. Hertz uses this information to screen for basic fit before moving to the next step.

After you submit your process, a recruiter or location manager may call or email within a few days to a week. If they move forward, you will typically have a phone or in-person interview. For rental agent roles, interviews are usually brief — 15 to 30 minutes — and focus on your availability, customer service experience, and why you want the job.

Once you pass the interview, Hertz runs a background check and reviews your driving record. This step can take one to two weeks. You will need to provide your Social Security number, consent to the background check, and authorize the driving record pull. If you have recent moving violations or certain criminal convictions, you may be disqualified, though policies vary by state and position type.

If you clear the background check, you will receive an offer letter with your start date, pay rate, and schedule. Many locations ask you to start within one to two weeks.

Pay, benefits, and what to expect in your first weeks

Hertz rental agent pay varies by location and ranges from minimum wage to a few dollars above it, depending on the local market and your experience. Some locations offer a small signing bonus for new hires, particularly during busy seasons. Customer service representatives and maintenance technicians typically earn more than rental agents.

Benefits may be able to access depends on whether you are hired as full-time or part-time. Full-time employees usually become may be able to access for health insurance, a 401(k) plan, and paid time off after a waiting period — typically 30 to 90 days. Part-time employees may have limited or no benefits, though some locations offer discounts on car rentals.

Your first week usually includes orientation, where you learn company policies, safety procedures, and how to use the rental system. You will shadow an experienced agent or representative for several shifts before working independently. Most locations expect you to be productive — handling your own customers and transactions — within your first two weeks.

Seasonal hiring and temporary positions

Hertz ramps up hiring during summer travel season (May through August) and around major holidays. If you are looking for temporary or seasonal work, these periods offer the fastest hiring timelines and sometimes higher pay or bonuses. Seasonal positions are usually posted three to four months in advance.

Temporary roles often convert to permanent positions if you perform well and the location has budget for additional staff. Ask your manager during your first week whether conversion is possible and what performance metrics matter.

Common reasons applications are rejected or delayed

The most common reason for rejection is a failed background check or driving record review. Hertz is strict about recent moving violations, DUIs, and certain felonies because rental agents handle customer interactions and vehicle keys. If you have concerns about your record, contact the location directly before explore to ask whether you would be considered.

Applications are also delayed when you do not provide complete information — missing phone numbers, gaps in work history without explanation, or unclear availability. Fill out every field and be specific about when you can start and what shifts you can work.

Some locations receive far more applications than they have openings, so hiring can take longer during off-peak seasons. If you have not heard back within two weeks, call the location directly and ask about your process status.

Frequently Asked Questions

Do I need a commercial driver's license to work as a rental agent at Hertz?

No. A standard driver's license is sufficient for rental agent roles. You do not need a commercial license unless you are hired for a position that involves driving rental vehicles as part of your job duties, which is rare for entry-level positions.

Can I work at Hertz if I have a DUI on my record?

It depends on how recent it is and your location. Hertz reviews driving records carefully because rental agents handle keys and interact with customers. A DUI from more than five to seven years ago may not disqualify you, but a recent one likely will. Contact the location you are interested in and ask directly about their policy before explore.

How long does it take to hear back after I explore?

Most locations contact candidates within three to seven days if they are interested. If you have not heard back within two weeks, the position may have been filled or your process may not have reached the right person. Call the location directly to follow up.

What if I can only work part-time or have limited availability?

Hertz hires part-time employees, especially during busy seasons. Be clear about your availability in your process and during your interview. Some locations are more flexible than others, so if one location cannot accommodate your schedule, ask whether nearby locations might have different needs.

Do I need retail or customer service experience to get hired?

No, though it helps. Hertz trains people without prior customer service experience, particularly for entry-level rental agent roles. If you do not have relevant work history, focus your process and interview on your reliability, willingness to learn, and ability to stay calm under pressure.