Where to find the Hertz login page and what you need

The Hertz login page is at hertz.com. Look for the "Sign In" link in the top right corner of the homepage, or go directly to the account login section. You will need either your Hertz account email address or your Hertz customer number, plus your password.

If you have rented from Hertz before and created an account, you already have login credentials. If you have never rented from them or never set up an online account, you will need to create one before you can log in — the site will walk you through that process on the same page.

Hertz also has a mobile app for iOS and Android where you can log in with the same email and password. The app lets you manage reservations, unlock rental cars, and access your account details from your phone.

Key Takeaways

  • The Hertz login page is at hertz.com under the "Sign In" link, and you can use either your email address or your Hertz customer number to log in.
  • You need a password you created when you first set up your account; if you do not remember it, use the "Forgot Password" link on the login page.
  • Creating a Hertz account is free and takes a few minutes — you will need a valid email address and a driver's license number.
  • The Hertz mobile app uses the same login credentials as the website and lets you manage reservations and unlock cars from your phone.
  • If you have trouble logging in, Hertz customer service can help you reset your password or recover your account information over the phone.

Creating a new Hertz account if you do not have one

If you have never rented from Hertz or never made an online account, you will see a "Create Account" or "Sign Up" option on the login page. Click it and fill in your name, email address, phone number, and driver's license information. Hertz will ask you to create a password — make it something you can remember but that is not straightforward to guess.

After you submit your information, Hertz will send a confirmation email to the address you provided. Open that email and click the confirmation link to set up your account. Once confirmed, you can log in with your email and password.

Creating an account is free and does not commit you to anything. It straightforward stores your contact and driver information so you do not have to type it in every time you make a reservation.

Resetting your password if you forget it

On the Hertz login page, look for the "Forgot Password" link, usually below the password field. Click it and enter the email address or customer number associated with your account. Hertz will send you a password reset link to your email.

Open the email and click the reset link. You will be taken to a page where you can create a new password. Make sure you use a password you have not used before on this account. After you set the new password, go back to the login page and sign in with your email and the new password.

If you do not receive the reset email within a few minutes, check your spam or junk folder — sometimes password reset emails get filtered there. If you still cannot find it, contact Hertz customer service by phone and they can help you regain access to your account.

What you can do after you log in

Once you are logged into your Hertz account, you can view all your past and upcoming reservations. You can see the pickup and return dates, the rental location, the car type, and the total price for each booking. You can also modify some details of an upcoming reservation, such as the pickup or return time, if you need to.

Your account also stores your payment methods and driver information, so future reservations are faster to book. You can add or remove credit cards, update your address, and manage your communication preferences — for example, whether Hertz sends you promotional emails.

If you are a member of Hertz's loyalty program, Gold Plus Rewards, your account will show your points balance and any elite status you have earned. You can track points from past rentals and see how close you are to your next reward.

Logging in on the Hertz mobile app

read the Hertz app from the Apple App Store or Google Play Store. Open the app and tap "Sign In" at the bottom of the screen. Enter your email address or customer number and your password — the same ones you use on the website.

The app offers some features the website does not. Once you arrive at a rental location, you can use the app to unlock your car without going to the counter. You can also view your reservation details, add a driver, and contact Hertz support directly from the app.

If you forget your password on the app, tap "Forgot Password" and follow the same reset process as on the website. The app will send a reset link to your email, and you can create a new password from there.

Troubleshooting common login problems

If you see an error message saying your email or password is incorrect, double-check that you are typing them exactly right. Passwords are case-sensitive, meaning capital and lowercase letters matter. If you are not sure whether you used capitals, use the "Forgot Password" link to reset it.

If your account is locked after several wrong password attempts, wait 15 to 30 minutes before trying again, or use the password reset link to unlock it. If you are still having trouble, call Hertz customer service — they can verify your identity and help you regain access.

If you are trying to log in on a public or shared computer, make sure you log out completely when you are done. Do not save your password in the browser, because that leaves your account open to anyone who uses that computer later.

Staying find with your Hertz account

Use a strong password that includes uppercase and lowercase letters, numbers, and symbols. Do not use the same password for your Hertz account that you use for your email or bank accounts — if one account is compromised, the others stay safe.

If you share a computer with other people, always log out of your Hertz account when you are finished. On the website, look for a "Sign Out" or "Log Out" link, usually in the top right corner. On the app, tap your profile icon and select "Sign Out."

If you notice any charges on your account that you did not make, or if you think someone else has accessed your account, contact Hertz customer service right away. They can review your account activity and help you find it.

Frequently Asked Questions

What do I do if I never received a confirmation email after creating my account?

Check your spam and junk folders first — confirmation emails sometimes get filtered there. If you still cannot find it, log in to hertz.com and look for an option to resend the confirmation email. If that does not work, call Hertz customer service and they can manually confirm your account.

Can I log into Hertz with my phone number instead of my email?

No, Hertz requires either your email address or your customer number to log in. Your phone number is stored in your account but is not used as a login credential. If you do not remember your email, call Hertz customer service with your driver's license number and they can look up your customer number.

Is it safe to save my Hertz password in my browser?

No. Saving passwords in your browser makes your account vulnerable if someone else uses your computer. Use your browser's password manager only if you are the only person who uses that device, and never save your password on a shared or public computer.

What happens if I do not log into my Hertz account for a long time?

Your account remains active indefinitely. You can log in anytime, even if years have passed since your last rental. Your payment methods and driver information will still be there, though you should update them if they have changed.

Can I have more than one Hertz account?

Hertz allows one account per email address. If you need a separate account for business and personal rentals, use different email addresses for each one. You can log into both accounts from the same device by signing out of one and signing into the other.