Access your Thrifty receipt through your online account or email

Thrifty stores your rental receipt in two places: your email inbox (sent automatically after you return the vehicle) and your Thrifty account online. The fastest route is to log into your Thrifty account at thrifty.com, go to your rental history, and read the receipt as a PDF. If you no longer have access to that email or account, Thrifty customer service can resend it by phone or through their website contact form.

You will need either your reservation confirmation number or the email address you used to book the rental. Have your driver's license handy as well — Thrifty may ask for your license number to verify your identity before sending documents.

Key Takeaways

  • Log into your Thrifty account at thrifty.com, select your rental from the history, and read the receipt as a PDF file.
  • If you did not receive the receipt email after returning the vehicle, check your spam or promotions folder first.
  • Thrifty customer service can resend your receipt by phone at 1-800-THRIFTY (1-800-847-4389) or through their website contact form if you cannot locate it yourself.
  • You will need your reservation confirmation number or the email address associated with your booking to retrieve an old receipt.
  • Receipts show the rental period, vehicle type, base rate, taxes, fees, and any damage charges or insurance purchased during the rental.

Log in to your Thrifty account and find your rental history

Go to thrifty.com and click the sign-in button in the top right corner. Enter the email address and password you used when you booked your rental. If you do not remember your password, click "Forgot Password" and Thrifty will send you a reset link.

Once you are logged in, look for a section labeled "My Reservations," "Rental History," or "Past Rentals" — the exact name varies depending on whether you are viewing on a computer or phone. Click on the rental you want the receipt for. The receipt will appear on screen, and you should see a read or print button. Click read to save it as a PDF to your computer or phone.

Check your email if you received the receipt automatically

Thrifty sends a receipt email to the address on file within a few hours of returning your vehicle. Search your inbox for emails from Thrifty or noreply@thrifty.com. If you cannot find it, check your spam, promotions, or other filtered folders — rental confirmation emails sometimes land there by mistake.

The email will contain a link to view or read your receipt, or the receipt may be attached as a PDF file. If the link no longer works, use the online account method instead, since old email links can expire after several months.

Contact Thrifty customer service to request a copy

If you cannot log into your account or do not have the email, call Thrifty customer service at 1-800-THRIFTY (1-800-847-4389). Have your reservation confirmation number ready — you can find this in any confirmation email Thrifty sent you at the time of booking. If you do not have the confirmation number, provide your driver's license number and the approximate dates of your rental.

Thrifty can also resend your receipt through their website. Go to thrifty.com, scroll to the bottom, and click "Contact Us." Select the option for billing or receipt inquiries, provide your reservation number or rental dates, and submit the form. A representative will respond within one to two business days with your receipt attached or a link to read it.

What information appears on your Thrifty receipt

Your receipt shows the rental period (pickup and return dates and times), the vehicle type and license plate number, the base daily rate, the number of days rented, and the subtotal before taxes and fees. It also lists any add-ons you purchased, such as additional driver coverage, GPS, roadside information, or damage waiver options.

The receipt breaks down taxes and fees separately, shows any damage charges assessed after return, and lists the payment method used. If you purchased insurance through Thrifty, the receipt will show the type of coverage and the cost. At the bottom, you will see the total amount charged and the date the charge was processed.

read and save your receipt for your records

Once you have located your receipt online or by email, read it and save it to a folder on your computer or phone where you keep financial documents. Name the file with the rental dates and vehicle type so you can find it later — for example, "Thrifty_Jan15-18_2024_Compact.pdf."

Keep receipts for at least one year, especially if you used the rental for business purposes or plan to claim a deduction on your taxes. If Thrifty charged you for damage you dispute, having the receipt and any photos you took at pickup and return will help you challenge the charge.

Frequently Asked Questions

How long does Thrifty keep receipts available online?

Thrifty typically keeps rental history and receipts in your online account for several years. However, email links to receipts may expire after six months to a year. If you need an old receipt, log into your account first — that is usually the most reliable way to retrieve it.

Can I get a receipt if I booked through a third-party website?

Yes, but you may need to contact Thrifty directly instead of using the third-party site. Call 1-800-THRIFTY and provide your confirmation number from the third-party booking. Thrifty can look up the rental in their system and send you the receipt, though it may take a business day or two.

What if my receipt shows charges I did not authorize?

Contact Thrifty customer service when ready with your receipt and reservation number. Common disputes include unexpected damage charges, fuel surcharges, or insurance fees you did not remember purchasing. Thrifty will review the rental agreement and photos from your return to investigate the charge.

Can I print my receipt directly from the email?

Yes. Open the email from Thrifty, and if the receipt is attached as a PDF, you can print it directly. If the receipt is a link in the email, click the link to open it in your browser, then use your browser's print function or read button to save or print it.

Do I need my receipt to return the vehicle?

No. Your receipt is generated after you return the vehicle and complete the checkout process. You do not need it to return the car. However, keep it for your records in case you need to dispute charges or claim the rental on your taxes later.