Enterprise locations are easiest to find through their website or app, which shows you every rental counter within your chosen distance and their current availability
Enterprise operates over 10,000 locations across North America, and most are in or near populated areas. The fastest way to find one near you is to visit enterprise.com, enter your city or zip code, and see which branches have the car type you need on your rental dates. The Enterprise mobile app does the same thing and lets you reserve a car without leaving home.
If you do not have internet access, you can call Enterprise's main line at 1-800-261-7331 and ask for the nearest location to your address. They can tell you their hours, what vehicles are in stock, and hold a reservation by phone while you arrange payment.
Enterprise also offers a pickup service at many locations: if you rent a car, they will drive you to your destination (usually within a 15-mile radius) at no extra charge. This is useful if you need a vehicle but do not want to drive to the rental counter yourself.
Key Takeaways
- Enterprise's website and app show you every nearby location, their hours, and real-time vehicle availability before you commit to a reservation.
- You can reserve a car online, by phone, or in person, and most reservations hold for 48 hours without a deposit.
- Enterprise charges by the day, week, or month, and prices vary by location, season, and how far in advance you book.
- You will need a valid driver's license, proof of insurance (yours or Enterprise's), and a credit card to complete a rental.
- Enterprise's complimentary pickup service covers most urban and suburban areas within 15 miles of a rental location.
What to bring when you arrive to pick up your car
Bring your valid driver's license, a credit card in your name, and proof of insurance. Enterprise accepts your own auto insurance or will sell you a daily coverage plan (called Loss Damage Waiver or LDW) if you do not have it. If you are under 25, Enterprise charges an additional daily fee, usually $15 to $25 depending on your age and location.
If someone else will be driving the car, bring their license too. Enterprise will add them as an additional driver at no charge, though they must be present at pickup. If you want to add a driver after you leave, call the location and ask — some allow it by phone, others require you to return to the counter.
Enterprise will ask you to inspect the car for damage before you drive away. Take photos or video of any dents, scratches, or stains on your phone and show them to the agent. This protects you from being charged for damage that was already there.
How pricing works and what affects your daily rate
Enterprise charges per day, week, or month. A daily rate might be $40 to $80 for an economy car in most markets, but this varies widely by location, season, and demand. Booking a week is usually cheaper per day than booking seven individual days. Monthly rentals offer the lowest per-day cost but require a longer commitment.
Your rate depends on the car class you choose (economy, midsize, SUV, truck), the pickup and return dates, and whether you book in advance or walk in. Booking online usually shows you the price before you reserve, so you can compare rates across different dates. Prices are highest during summer travel season and holidays, and lowest during winter weekdays.
The quoted price does not include taxes, which vary by state and county. Most locations also charge a facility fee (usually $5 to $15 per rental) and a vehicle licensing fee. Ask for the total out-of-pocket cost before you finalize your reservation, not just the base daily rate.
Insurance and damage coverage options
You have three ways to cover damage to the rental car. First, use your own auto insurance if it covers rental vehicles — call your insurer to confirm before you rent. Second, use a credit card that includes rental car coverage; many premium cards do, but basic cards do not. Third, buy coverage from Enterprise.
Enterprise's Loss Damage Waiver (LDW) costs $15 to $30 per day depending on the car and location. It covers damage to the rental car from collisions, theft, or vandalism, though you may still pay a deductible ($500 to $1,500) if there is a claim. Enterprise also offers Personal Effects Coverage (about $5 per day) if you want protection for your belongings inside the car.
If you decline all coverage and damage occurs, you pay the full repair cost out of pocket. Enterprise will charge your credit card and may pursue you for additional costs if repairs exceed what they initially billed. For this reason, having at least one layer of coverage — yours, your card's, or Enterprise's — is worth the cost.
Returning your car and avoiding late fees
Return your car to the same Enterprise location where you picked it up, unless you arranged a one-way rental to a different city. One-way rentals cost more than round-trip rentals because Enterprise has to move the car back. Return the car with a full tank of gas; if you return it empty, Enterprise will charge you for a fill-up at their pump price, which is usually 30 to 50 percent higher than a gas station.
Return the car by the time and date on your reservation. Late returns are charged at the daily rate, sometimes prorated by the hour. If you are running late, call the location and ask if they can extend your reservation; some locations will adjust your due date if they do not have another rental scheduled when ready after yours.
When you return the car, the agent will inspect it for damage, check the mileage, and confirm the fuel level. You will receive a receipt showing your total charges. If you used a credit card with rental coverage, keep your receipt and any damage photos to file a claim with your card issuer if Enterprise charges you for damage.
One-way rentals and relocations to another city
Enterprise allows one-way rentals: you pick up in one city and return in another. The cost is higher than a round-trip rental because Enterprise loses the use of that car in the pickup city. The price difference depends on the distance and direction — a one-way rental from a city with high demand to one with low demand costs more than the reverse.
To book a one-way rental, enter your pickup city and return city on the website or app, and the system will show you the one-way price. You can also call a specific Enterprise location and ask them to arrange it. Some locations offer discounted one-way rates on certain routes if they need cars moved in that direction.
One-way rentals are useful for relocating, road trips where you do not return to your starting point, or situations where you need a car in a different city than where you live. If you are moving and need a truck or van instead of a car, Enterprise's truck rental service (called Enterprise Truck Rental) handles those separately and may have different one-way pricing.
Membership programs and discounts
Enterprise Plus is a free membership program that gives you discounts on daily rates, waives some fees, and lets you skip the counter and go straight to your car on return. You sign up on the website or at any Enterprise location. There is no cost to join, and discounts typically range from 5 to 15 percent depending on your membership tier and location.
Enterprise also offers discounts through AAA, AARP, military programs, and corporate accounts. If you belong to any of these groups, mention it when you book or ask at the counter. Discounts stack in some cases — for example, you might get both an Enterprise Plus discount and an AAA discount on the same rental.
Credit card companies sometimes offer Enterprise discounts as a cardholder benefit. Check your card's rewards or benefits page, or call the card issuer to ask. Some employers also negotiate group rates with Enterprise; ask your HR department whether your company has a corporate account.
Frequently Asked Questions
Can I rent a car if I do not have a credit card?
Most Enterprise locations require a credit card to complete a rental. A few locations accept debit cards with a large hold ($500 or more), but this is not standard. Call your nearest Enterprise location and ask whether they accept debit cards; if they do, bring your debit card, ID, and proof of insurance.
What happens if I get into an accident with a rental car?
Call Enterprise when ready and report the accident. Do not leave the scene. Take photos of the damage, get the other driver's information, and file a police report if anyone was injured or damage is significant. Enterprise will investigate the claim and charge you or your insurance depending on who is at fault and what coverage you have.
Can I rent a car if I am under 25?
Yes, but Enterprise charges an additional daily fee for drivers under 25, usually $15 to $25 per day. Some locations have a minimum age of 21; others require you to be 18. Call your nearest location to confirm their age policy and the exact surcharge before you book.
How far in advance should I book?
Booking at least a few days ahead usually gives you better rates and more car choices. During peak travel seasons (summer, holidays), booking a week or two in advance is common. You can book as close as same-day, but prices are often higher and your preferred car type may not be available.
What if I need to cancel my reservation?
Enterprise typically allows free cancellation up to 48 hours before your pickup time. Cancellations within 48 hours may incur a fee depending on your location and rate type. Check your reservation confirmation for the cancellation policy, or call the location directly to ask about their specific terms.