What Avis offers and how to rent from them
Avis is a major car rental company with locations at airports, in city centers, and at standalone branches across the United States. You can rent a car for a day, a week, or longer, and return it to the same location or a different one. Avis handles the transaction directly — you book through their website, phone, or in person, provide a driver's license and payment method, and drive away in your chosen vehicle.
The rental process is straightforward: you select your car type (economy, midsize, SUV, truck), agree to their terms, and pay either upfront or at pickup. Avis charges by the day or week, with rates that vary by location, season, and how far in advance you book. You're responsible for returning the car on time, in the same condition you received it, with a full fuel tank (or you pay their fuel surcharge).
Key Takeaways
- Avis requires a valid driver's license, a credit card in your name, and proof of insurance before you can rent a car.
- You can book online, by phone, or in person, and rates depend on location, dates, and car type — shopping around and booking early usually saves money.
- Damage, fuel, tolls, and late returns are your responsibility unless you purchase Avis's optional coverage or decline it and use your own insurance.
- Avis has locations at most major airports and in many cities, so you can pick up and drop off at different places if you need to.
- If you damage the car or return it late, Avis will charge you directly to the credit card you provided at rental.
What you need to bring and have ready
Before you arrive at an Avis location, gather your driver's license (a valid U.S. license, passport, or international driving permit), a credit card in your own name, and proof of insurance. Avis will not rent to you without all three. Your driver's license must be current and not suspended or revoked in any state.
If you're under 25, Avis charges an additional daily fee (the amount varies by location). Some locations may require a higher credit limit or a larger deposit for drivers under 25. Bring the credit card itself, not just the number — Avis will run a hold on it to cover potential damage or other charges.
Proof of insurance can be your personal auto policy, your employer's fleet policy, or a credit card's rental car coverage (if it includes liability). Have the policy number and the insurer's contact information ready. If you don't have insurance, Avis will offer you their own coverage at checkout, but you can decline it if you have another way to cover damage.
How Avis pricing works and what affects your rate
Avis charges per day or per week, and the price changes based on the car type, the rental location, the dates you need it, and how far ahead you book. An economy car in a rural area might cost $30 a day, while the same car at an airport in a major city could be $60 or more. Booking a week in advance is usually cheaper than booking the day before.
The base rate covers the car and insurance liability (up to Avis's minimum, which varies by state). It does not cover fuel, tolls, parking tickets, or damage beyond normal wear. When you book, Avis will show you the total price including taxes and fees before you commit. Read the fine print for any location-specific charges — some airports add facility fees, and some cities charge rental taxes on top of the daily rate.
If you book online and the rate drops before your rental date, you can usually modify your reservation to lock in the lower price. Check Avis's website or call their customer service line to see if your dates may have access to for a price adjustment.
Damage, fuel, and what happens if you return the car late
You are responsible for any damage to the car during your rental, whether it's a scratch, a dent, broken glass, or mechanical damage from an accident. Avis will inspect the car when you return it and photograph any damage. If they find damage that wasn't there when you picked it up, they will charge you for the repair. The charge goes to the credit card you used to rent the car.
You must return the car with a full fuel tank. If you don't, Avis charges you for fuel at a per-gallon rate that is usually higher than what you'd pay at a gas station. Some Avis locations offer a "fuel service option" where you prepay for a full tank at a set price and can return the car empty — this is sometimes cheaper if you know you'll use most of the tank, but it's a gamble if you don't.
If you return the car late, Avis charges an hourly or daily rate for the extra time. A few hours late might cost you a partial day's rate; returning it the next day will cost you a full day's rate. Call the location where you're returning the car if you know you'll be late — some locations may waive a small overage if you notify them in advance, though this is not may provide.
Insurance and damage coverage options
Avis offers several coverage options at checkout: collision damage waiver (CDW), loss damage waiver (LDW), and liability coverage. These are optional. If you decline them, you are responsible for all damage out of pocket, and your personal auto insurance or credit card coverage would cover it instead (if your policy includes rental cars).
Before you rent, check your personal auto insurance policy or your credit card's rental car benefits. Many personal policies and premium credit cards cover rental car damage, which means you don't need to buy Avis's coverage. If you do buy it, Avis's coverage usually has a deductible (often $0 to $1,000 depending on what you choose), and it covers damage from collisions, theft, vandalism, and weather.
Liability coverage is different — it covers damage you cause to other people's property or injuries to other people. Your personal auto insurance should cover this, but if you're renting in a state where you don't have a policy, Avis's liability coverage is worth considering. Ask Avis what their liability limits are and whether they match your state's minimum requirements.
Picking up and returning your rental car
When you arrive at the Avis location, go to the counter and provide your driver's license, credit card, and reservation confirmation. The agent will review the rental agreement, show you the car, and walk you through its condition. Inspect the car before you leave the lot — check for dents, scratches, stains, and mechanical issues. If you see damage, point it out to the agent and ask them to note it on the agreement. Take photos with your phone if you want a record.
When you return the car, drive it to the return location and park it in the designated area. An Avis agent will inspect it, check the fuel level, and look for damage. If everything is in order, you're done. If there's damage or the fuel tank is low, the agent will note it and explain the charges. You'll receive a receipt showing what you paid and any additional charges.
If you return the car to a different location than where you picked it up, Avis may charge a one-way or drop-off fee. This fee is usually shown when you book, so check the total price before you confirm your reservation.
Avis membership programs and discounts
Avis offers a membership program called Avis Preferred that lets you skip the counter line, go straight to your car, and get discounts on future rentals. Membership is free to join, and you can sign up online or at any Avis location. Members also earn points on each rental that can be redeemed for free rental days or upgrades.
Avis also offers discounts through corporate accounts, travel agencies, and partnerships with credit card companies and loyalty programs. If you book through AAA, AARP, or your employer, you may get a lower rate. Always check for discount codes before you book — they're often available on Avis's website or through your employer, insurance company, or travel rewards program.
Frequently Asked Questions
Can I rent a car if I don't have a credit card?
No. Avis requires a credit card in your name to hold a deposit and charge any additional fees. Debit cards are not accepted. If you don't have a credit card, you cannot rent from Avis.
What if I get into an accident while renting from Avis?
Call Avis when ready and report the accident. Do not leave the scene. Get the other driver's information, take photos, and file a police report if there are injuries or significant damage. Avis will guide you through their claims process. You are responsible for the damage unless you purchased Avis's damage coverage or your personal insurance covers it.
Can I rent a car for someone else to drive?
No. The person whose name is on the rental agreement must be the one who picks up the car. However, you can add an additional driver at checkout for a fee. That driver must have a valid license and meet Avis's age requirements.
What happens if I return the car with damage I didn't cause?
If you believe the damage was already there when you picked up the car, tell the agent when ready and ask them to note it on your agreement. Take photos as proof. If Avis charges you anyway, contact their customer service with your photos and the agent's notes. You may be able to dispute the charge with your credit card company if Avis won't reverse it.
Do I need to buy Avis's insurance if I have my own car insurance?
Not necessarily. Check your personal auto policy to see if it covers rental cars. Many policies do, and many credit cards offer rental car coverage as a cardholder benefit. If you're covered, you can decline Avis's insurance and save money. If you're not covered, buy Avis's coverage or find another way to cover damage before you rent.