U-Haul hires for warehouse, customer service, and truck driving roles across its rental locations and distribution centers
U-Haul operates thousands of rental locations and distribution facilities across North America, which means they hire for roles beyond just renting trucks. The company posts openings for warehouse associates, customer service representatives, truck drivers, equipment handlers, and location managers. Pay and schedules vary by role and location, but most positions are full-time or part-time with flexible scheduling options available at many sites.
The hiring process typically starts on U-Haul's careers website or through in-person applications at your local U-Haul center. You will need a valid driver's license for most roles, and a clean driving record is required for any position involving vehicle operation. Background checks are standard, and drug screening is part of the process for most jobs.
Key Takeaways
- U-Haul posts jobs on its careers portal at uhaul.com/careers, and you can filter by location, job type, and full-time or part-time status.
- Warehouse and customer service roles typically start between $15 and $18 per hour depending on your location and experience, while truck driver positions pay more but require a valid commercial driver's license in some cases.
- Most positions require a background check, valid driver's license, and proof of work authorization, which you will submit during the hiring process.
- U-Haul offers benefits including health insurance, 401(k) matching, and paid time off for full-time employees, though part-time workers have limited benefits access.
Types of jobs U-Haul regularly hires for
Customer service representatives work at rental locations, handling reservations, processing rentals, and answering customer questions. These roles are often part-time and require strong communication skills and basic computer knowledge. You will spend most of your shift at a desk or counter, and evening and weekend availability is common.
Warehouse and equipment associates load and unload trucks, organize inventory, and maintain equipment in U-Haul's distribution centers. These are physically demanding roles that may involve lifting up to 50 pounds regularly. Shifts can be early morning, afternoon, or evening depending on the facility's schedule.
Truck drivers operate U-Haul's rental fleet for long-distance moves or transport equipment between locations. Some positions require a commercial driver's license (CDL), while others do not depending on the truck size and route. Driver roles typically pay more than warehouse or customer service positions but involve time away from home.
Location managers oversee daily operations at individual U-Haul centers, supervise staff, and handle business decisions. These are full-time salaried positions that usually require prior management experience or several years working at U-Haul in another role.
How to find and explore for U-Haul positions
Visit uhaul.com/careers to search open positions. You can filter by state, city, or job category to narrow results. The site shows the job title, location, whether it is full-time or part-time, and a brief description of responsibilities and requirements.
Click on a job posting to read the full details, including pay range, required qualifications, and benefits. Some locations allow you to explore directly through the website; others direct you to explore in person at that U-Haul center. If you see "explore in Person" in the posting, visit the location during business hours with your driver's license and Social Security number ready.
Online applications typically ask for your work history, availability, and reason for explore. Be specific about which shifts you can work and whether you are seeking full-time or part-time hours. U-Haul reviews applications on a rolling basis, so explore early after a posting goes live increases your chances of being contacted quickly.
Pay rates and what affects your starting wage
U-Haul's pay varies significantly by role, location, and local labor market conditions. Warehouse associates in rural areas may start at $15 per hour, while the same role in a major city could start at $18 or $19 per hour. Customer service representatives typically earn similar rates, though some locations offer slightly higher pay for evening or overnight shifts.
Truck drivers earn more than warehouse or customer service staff. Owner-operator drivers (who own their own truck but work through U-Haul) negotiate their own rates, while company drivers typically earn between $20 and $30 per hour depending on experience and whether they hold a CDL. Long-distance routes and hazmat certification can increase pay further.
Your starting wage depends on your prior experience, the specific location, and current local demand for that role. U-Haul may offer slightly higher starting pay if you have relevant experience or if the location is struggling to fill positions. Asking about pay during the interview is normal and expected.
Background check, driving record, and other requirements
U-Haul runs a background check on all job candidates before making an offer. The check typically includes criminal history, and disqualifying offenses vary by role. A position handling customer payments may have stricter standards than a warehouse role, though serious felonies can disqualify you from most positions.
Your driving record is reviewed for any position involving vehicle operation or customer interaction. Minor traffic violations usually do not disqualify you, but multiple DUIs, reckless driving convictions, or suspended licenses will. If you are explore for a driver role, expect your record to be scrutinized more closely than for a warehouse position.
You will need a valid driver's license, Social Security number, and proof of work authorization (such as a green card or passport). Bring these documents to your interview or have them ready to upload if you explore online. If you are a commercial driver explore for a truck driver role, your CDL will be verified during the background check.
Benefits for full-time and part-time employees
Full-time U-Haul employees typically receive health insurance (medical, dental, and vision), a 401(k) retirement plan with company matching, and paid time off. The exact benefits package varies by location and employment contract, so ask about specifics during your interview. Some locations offer tuition reimbursement or professional development programs for employees interested in advancing.
Part-time employees have limited benefits access. Many part-time roles do not include health insurance or 401(k) matching, though some locations offer a discount on U-Haul services or other perks. If benefits are important to you, ask during the interview whether the position can transition to full-time or whether part-time benefits are available.
U-Haul also offers employee discounts on truck rentals and moving supplies, which can be valuable if you move frequently or have friends and family who rent from U-Haul.
What the interview and first week typically look like
Most U-Haul interviews are brief and informal, lasting 15 to 30 minutes. The interviewer will ask about your availability, why you are interested in the role, and whether you have experience in similar work. Be prepared to discuss your work history and any gaps in employment. Dress neatly but casually — U-Haul does not expect formal business attire for most positions.
If you are hired, your first week usually includes orientation covering company policies, safety procedures, and basic job training. For warehouse roles, you will learn how to operate equipment safely and follow loading procedures. For customer service roles, you will learn the rental system, pricing, and how to handle common customer questions. Training is usually paid, and you will work alongside an experienced employee who shows you the routine.
Most positions have a probationary period of 30 to 90 days during which you can be terminated more easily than after that period ends. Use this time to learn the job thoroughly and show up on time consistently. After probation, you become a regular employee with more job security.
Frequently Asked Questions
Do I need a commercial driver's license to work as a U-Haul driver?
It depends on the truck size and route. Smaller trucks under 26,000 pounds gross vehicle weight rating do not require a CDL, but larger trucks do. Ask the job posting or call the location to confirm whether the specific driver role requires a CDL before explore.
Can I work part-time while going to school?
Yes. U-Haul hires many part-time employees and often accommodates student schedules. During the interview, be clear about your availability and which days or times you cannot work. Many locations have evening and weekend shifts that fit around class schedules.
What happens if I have a minor criminal record?
Minor offenses may not disqualify you, but it depends on the role and how long ago the offense occurred. U-Haul evaluates each case individually. Be honest on your process; lying about your record will result in when ready disqualification if discovered during the background check.
How long does it take to hear back after explore?
If you explore online, U-Haul typically contacts candidates within one to two weeks. If you explore in person, you may hear back within a few days. Calling the location directly after explore can sometimes speed up the process, though do not call more than once.
Does U-Haul hire seasonal workers?
Yes. U-Haul increases hiring during summer months when moving demand is highest. Seasonal positions are usually posted in April and May for summer work. These roles are often part-time or temporary, but some seasonal workers are offered permanent positions if they perform well.