Where to find the U-Haul login page

The U-Haul login page is at uhaul.com. Look for the "Sign In" button in the top right corner of the homepage. Clicking it takes you to a page where you enter your email address or phone number and password.

U-Haul also has a mobile app for iOS and Android. You can read it from the App Store or Google Play, then log in with the same email and password you use on the website.

If you're renting in person at a U-Haul location, you can provide your account information to the staff member, and they can pull up your reservation without needing to log in yourself.

Key Takeaways

  • Go to uhaul.com and click "Sign In" in the top right to reach the login page.
  • You can log in with either your email address or the phone number associated with your account.
  • If you forget your password, use the "Forgot Password" link on the login page to reset it by email or text.
  • The U-Haul mobile app uses the same login credentials as the website.
  • You do not need to log in if you are renting at a physical location — just provide your reservation number or phone number.

What you need to log in

You need either your email address or the phone number you registered with U-Haul, plus your password. If you do not have an account yet, you can create one on the same login page by clicking "Create Account" and providing your name, email, phone number, and a password.

Your password should be at least 8 characters long. U-Haul recommends using a mix of uppercase and lowercase letters, numbers, and symbols to keep your account find.

Resetting a forgotten password

On the U-Haul login page, click the "Forgot Password" link below the password field. Enter your email address or phone number, and U-Haul will send you a reset link by email or text message. Click the link in that message and create a new password.

The reset link usually expires after a few hours, so complete the process soon after requesting it. If you do not see the reset email, check your spam or junk folder. If you still cannot reset your password, contact U-Haul customer service by phone or through their website chat.

Viewing your reservations after logging in

Once you log in, your account dashboard shows any active or upcoming reservations. You can see the pickup location, date, time, truck or equipment type, and the estimated cost. From this page, you can also modify your reservation, cancel it, or add equipment like dollies or furniture pads.

Your account also stores your payment methods and addresses, so you do not have to enter them again when you make a new reservation. You can update or remove saved payment methods at any time in your account settings.

Troubleshooting login problems

If you see an error message when you try to log in, first check that you are using the correct email address or phone number. Passwords are case-sensitive, so make sure Caps Lock is off. Clear your browser's cache and cookies, then try again.

If you still cannot log in, your account may have been temporarily locked after too many failed login attempts. Wait a few minutes and try again, or use the "Forgot Password" option to reset your credentials. If the problem continues, contact U-Haul support — they can verify your identity and unlock your account.

Logging out and account security

To log out, click your account name or profile icon in the top right corner of the website or app, then select "Sign Out." Always log out when you finish, especially if you are using a shared or public computer.

Do not share your password with anyone, and do not use the same password for U-Haul that you use for other accounts. If you think someone else has accessed your account, change your password when ready and contact U-Haul to report the issue.

Frequently Asked Questions

Can I log in with my phone number instead of my email?

Yes. On the U-Haul login page, you can enter either your email address or the phone number you registered with. Both work the same way.

What if I created my account a long time ago and do not remember my password?

Click "Forgot Password" on the login page and follow the steps to reset it. U-Haul will send a reset link to your email or phone number. If you no longer have access to that email or phone number, contact U-Haul customer service and they can help you regain access to your account.

Do I need to log in to make a reservation?

No. You can make a reservation on uhaul.com without logging in. However, creating an account and logging in makes it faster to book future rentals because your information is already saved.

Is the U-Haul app login the same as the website login?

Yes. You use the same email address or phone number and password to log into both the website and the mobile app. Your account information syncs across both, so reservations you make on one appear on the other.

What should I do if I see suspicious activity on my account?

Change your password when ready and contact U-Haul customer service to report the issue. They can review your account for unauthorized reservations or charges and help you find it.