What a Banjercito permit is and why you need one
A Banjercito vehicle permit is a document issued by Banco Nacional del Ejército (the Mexican military bank) that allows you to legally import a vehicle into Mexico or register a Mexican-plated vehicle if you financed it through Banjercito. If you bought a car with a Banjercito loan, you cannot register it with the state transportation authority until you obtain this permit first — it proves the bank has released the lien on the vehicle.
The permit is not optional if Banjercito holds the title. Without it, you cannot complete state registration, get insurance, or legally drive the vehicle. The online process exists to let you request and track your permit without visiting a Banjercito branch in person, though you will still need to collect the physical document or have it delivered.
This is separate from your vehicle registration with your state's transportation authority. The Banjercito permit is a prerequisite — you get the permit first, then use it to register the vehicle with your state.
Key Takeaways
- You need a Banjercito permit if the bank financed your vehicle and holds the title; without it, state registration is not possible.
- The online process requires your loan number, vehicle identification number (VIN), and a valid email address to request the permit.
- Banjercito's online portal lets you track your permit status, but you must still collect the physical document in person or arrange delivery.
- Processing time varies, but permits typically take one to three weeks from the date you submit your request online.
- You will need the completed permit to proceed with state vehicle registration and to obtain insurance.
How to request your permit through Banjercito's online system
Start by visiting the official Banjercito website and locating their vehicle permit section. You will need to create an account or log in if you already have one. Have your loan documents ready — specifically your loan number and the vehicle's VIN, which appears on your title, registration paperwork, and on the vehicle itself (usually on the dashboard or driver's side door jamb).
Fill in the online form with your personal information, loan details, and vehicle information. Double-check the VIN and loan number before submitting, because errors will delay processing. Once you submit, the system will generate a reference number — save this number and the confirmation email. You will use the reference number to track your permit status online.
Banjercito will review your request to confirm the loan is active, the vehicle matches your account, and there are no outstanding issues with the loan. If everything checks out, they will process the permit. If there are problems — a mismatch between the VIN on file and what you entered, an unpaid balance, or a flagged account — Banjercito will contact you by email or phone.
What documents and information you need before you start
Gather these items before you log into the Banjercito portal: your loan number (from your loan agreement or monthly statement), the vehicle's VIN, your full legal name as it appears on the loan, a valid email address, and a phone number where Banjercito can reach you. If you are explore on behalf of someone else, you will need a power of attorney document signed by the vehicle owner.
Have your loan paperwork nearby so you can verify details if the system asks you to confirm information. Some Banjercito branches also ask for a copy of your government-issued ID (passport, driver's license, or national ID card) to be uploaded during the process, so have a clear photo or scan ready.
If you have changed your address or phone number since taking out the loan, update your Banjercito account information before requesting the permit. Outdated contact details can cause Banjercito to send notices to the wrong place, which delays the process.
Tracking your permit status and what to expect during processing
After you submit your request, log back into the Banjercito portal using your reference number to check the status. The system will show you whether your request is pending review, approved, ready for pickup, or completed. Processing typically takes one to three weeks, though it can be faster if there are no issues with your account or paperwork.
Banjercito will send you an email when your permit is ready. The email will tell you whether you need to pick it up in person at a Banjercito branch or whether it can be mailed to you. Some branches offer delivery to your address for a small fee; others require you to collect the permit yourself. Check the email for the specific instructions for your location.
If your status shows "pending" for more than three weeks, contact Banjercito directly using the phone number or chat option on their website. Delays usually mean they need more information from you — a corrected VIN, proof of address, or clarification about the loan. Responding quickly will move your request forward.
Collecting your permit and what comes next
When your permit is ready, you will receive a physical document from Banjercito. This is the actual permit you need to show when you register the vehicle with your state. Keep it in a safe place — you cannot register the vehicle without it, and replacing a lost permit requires going through Banjercito again.
Once you have the permit in hand, take it to your state's transportation authority (called different names in different states: Secretaría de Movilidad, Dirección de Tránsito, or similar) along with the other documents they require for registration. Requirements vary by state, but typically include your proof of ownership, proof of address, a filled-out registration form, and payment of registration fees.
After state registration is complete, you can obtain vehicle insurance and legally drive the vehicle. Some insurance companies will ask to see the Banjercito permit as proof that the lien has been released, so have it available when you get a quote.
Common reasons permits are delayed or rejected
The most common delay is a mismatch between the VIN you entered online and the VIN on file with Banjercito. This happens when the loan paperwork was filled out incorrectly or when a digit was misread. If this occurs, Banjercito will contact you and ask you to confirm the correct VIN. Bring your vehicle title or the physical vehicle to a Banjercito branch to verify the number in person if there is any doubt.
Another frequent issue is an unpaid balance or a flagged account. If you have missed loan payments or if there is a dispute about the loan, Banjercito will not release the permit until the matter is resolved. Contact your loan officer at Banjercito to address any outstanding issues before resubmitting your request.
Outdated or incomplete contact information can also cause delays. If Banjercito cannot reach you to ask for clarification, your request may stall. Make sure your phone number and email are current in the system, and check your email and voicemail regularly while your permit is being processed.
Frequently Asked Questions
Can I register my vehicle with the state before I get the Banjercito permit?
No. State transportation authorities will not complete registration without proof that any liens have been released. The Banjercito permit is that proof. You must obtain the permit first, then use it to register the vehicle with your state.
What if I lost my loan number?
Contact Banjercito's customer service line or visit a branch with your government ID and vehicle title. They can look up your loan number using your name and the vehicle's VIN. Once you have the number, you can proceed with the online permit request.
How long does the permit stay valid once I receive it?
The permit itself does not expire, but you should use it to complete state registration as soon as possible. Once you have registered the vehicle with your state, the permit's job is done — you will not need it again unless you are transferring the vehicle to someone else.
Can someone else pick up my permit for me?
Most Banjercito branches will release the permit to someone other than the loan holder if that person has a signed power of attorney from you. Call the branch where your permit is ready to confirm their specific policy before sending someone to collect it.
What if Banjercito says there is an error in my vehicle information?
Bring your vehicle title, loan agreement, and the vehicle itself to a Banjercito branch. A staff member can compare the documents to the vehicle's VIN and correct any errors in the system. Once corrected, you can resubmit your online permit request.