Collier County Driver's License Office Locations and Hours
Collier County operates driver's license offices in Naples and Immokalee. The main office is located in Naples at 2000 Horseshoe Drive, and there is a satellite office in Immokalee at 701 North First Street. Both offices handle renewals, replacements, and new licenses, though hours and services can differ between locations.
The Naples office is typically open Monday through Friday, 8:00 a.m. to 5:00 p.m., with limited Saturday hours that vary by season. The Immokalee office has shorter hours and fewer days of operation. Before you drive to either location, check the Florida Department of Highway Safety and Motor Vehicles (DHSMV) website or call ahead, because hours change and offices occasionally close for staff training or holidays.
Both offices are run by the state, not by Collier County itself. The DHSMV sets policy and procedures, so the experience is the same whether you go to Naples or Immokalee—the difference is mainly convenience and wait time.
Key Takeaways
- Collier County has two driver's license offices: the main location in Naples at 2000 Horseshoe Drive and a satellite office in Immokalee at 701 North First Street.
- The Naples office is open Monday through Friday during standard business hours, with Saturday hours that vary; the Immokalee office has more limited hours.
- You can renew your license in person, by mail, or online through the DHSMV website, depending on your license type and how long it has been expired.
- Bring your current license or ID, proof of residency, and your Social Security number; requirements vary slightly for first-time renewals or if your license is expired.
- Wait times are often shorter early in the morning or mid-week; avoid the end of the month and the weeks before holidays when offices are busiest.
What to Bring to the Driver's License Office
You will need your current Florida driver's license or state ID card. If your license is lost, stolen, or expired by more than six years, bring an alternative form of government-issued photo ID such as a passport or military ID. You will also need proof of your current address—a utility bill, lease, mortgage statement, or bank statement dated within the last 60 days works.
Bring your Social Security number or a document showing it, such as a Social Security card, W-2, or tax return. If you have changed your name since your last license was issued, bring a certified copy of the document that shows the change: a marriage certificate, divorce decree, or court order. If you are renewing after a suspension or revocation, bring proof that the suspension has been lifted—the office staff can verify this through the system, but having documentation speeds things up.
If you are renewing a commercial driver's license (CDL), bring your current CDL and medical certification form (MCSA-5871) if your license requires one. The rules for CDL renewal are stricter and the office cannot process your renewal without the correct medical paperwork.
Renewing Your License by Mail or Online
You do not have to visit an office in person for every renewal. If your license is current and not suspended, you can renew by mail through the DHSMV. You will receive a renewal notice in the mail about 90 days before your license expires. Follow the instructions on the notice, include your check or money order for the renewal fee, and mail the packet to the address shown. Processing takes about two weeks after the DHSMV receives your process.
Online renewal is available through the DHSMV website if you meet certain conditions: your license must not be suspended or revoked, you must have a valid email address on file, and your license cannot have expired more than six months ago. You will need your driver's license number, date of birth, and the last four digits of your Social Security number. Online renewal is faster than mail—you can complete it in minutes and your new license arrives within 7 to 10 business days.
You must renew in person if your license has been suspended or revoked, if you need to change your address or name, if you want to change your photo, or if your license expired more than six months ago. The office staff will tell you which method applies to your situation when you call or visit.
License Renewal Fees and Payment Methods
Florida driver's license renewal fees depend on the type of license and how long you are renewing it for. A standard eight-year renewal costs one amount; a four-year renewal costs less. Commercial driver's licenses cost more. The DHSMV website lists the exact current fees, which can change. When you renew by mail or online, you pay by check, money order, or credit card depending on the method.
At the office in person, you can pay by cash, check, debit card, or credit card. Some offices have ATMs on-site if you need cash, but do not assume yours does—bring a payment method you know will work. If you are renewing by mail and do not have a check or money order, you cannot complete the transaction that way; use online renewal or visit the office instead.
What Happens If Your License Is Expired or Suspended
If your license has expired but is not suspended, you can renew it at any time. Driving with an expired license is illegal, even if the expiration was recent. If your license expired more than six months ago, you must renew in person at the office—you cannot use mail or online renewal. Bring all the documents listed above plus your expired license.
If your license is suspended or revoked, you cannot renew it until the suspension is lifted. Suspensions happen for unpaid traffic fines, failure to pay child support, medical reasons, or accumulation of points. You must resolve the reason for the suspension first. Contact the DHSMV or the Collier County Clerk of Court to find out why your license is suspended and what you need to do to clear it. Once the suspension is lifted, you can renew at the office.
Driving with a suspended or revoked license is a criminal offense in Florida and carries fines, jail time, and a longer suspension. If you are unsure whether your license is suspended, call the DHSMV or check your status online through the DHSMV website before you drive.
Avoiding Long Wait Times at the Office
The Naples office gets busy, especially near the end of the month and in the weeks before major holidays. Early morning—right when the office opens—usually has the shortest lines. Mid-week (Tuesday through Thursday) is typically less crowded than Monday or Friday. Avoid the last week of the month if you can, because many people wait until the last minute to renew.
Some offices offer online appointment scheduling through the DHSMV website. Check whether the Collier County offices have this option; if they do, booking a time slot guarantees you will be seen around that time rather than waiting in a general queue. Even with an appointment, arrive 10 minutes early.
If you are not in a hurry to renew, consider using mail or online renewal instead. Both methods avoid the office entirely and take only a few days longer than an in-person visit. For most people, the time saved is worth the small delay in receiving the new license.
Frequently Asked Questions
Can I renew my license at the Immokalee office if I live in Naples?
Yes. Both offices serve all of Collier County and can process any driver's license transaction. Choose whichever location is more convenient for you. Wait times and hours may differ, so call ahead if you have a preference.
What if I need a new license photo but my license is not expired yet?
You can visit the office and request a new photo at any time. You will pay a fee for the replacement license with the new photo. You do not have to wait until your license expires to update your photo.
How long does it take to get a license after I renew in person?
You receive a temporary paper license at the office that is valid for 30 days. Your permanent license arrives by mail within 7 to 10 business days. The temporary license allows you to drive legally while you wait for the permanent one.
What if my address changed but I do not want to renew my license yet?
You must update your address at the driver's license office. You cannot change your address online or by mail—you must do it in person. Bring proof of your new address and your current license. There is usually no fee for an address change alone, but confirm this when you call the office.
Can I renew my license if I have an outstanding traffic ticket or fine?
An unpaid traffic fine can result in a license suspension, which prevents renewal. Check your status through the DHSMV website or call the office to find out whether your license is suspended. If it is, pay the fine or contact the court to set up a payment plan before you try to renew.