Get a replacement license at a Driver License Division office with proof of identity and residency

If you've lost your Utah driver's license, you'll need to visit a Driver License Division office in person to get a replacement. Utah does not issue replacements by mail or online. You'll need to bring two documents: one that proves your identity (a passport, military ID, or certified birth certificate) and one that proves your current Utah address (a utility bill, lease, or bank statement dated within 90 days). The replacement license costs $25 and is valid for eight years from the date you receive it.

The fastest way to complete this is to find your nearest Driver License Division office on the Utah Department of Public Safety website, check their hours, and go in person during a less busy time — early morning or mid-week visits typically have shorter waits. Bring your documents, your Social Security number, and be prepared to have a new photo taken. Most offices can issue your replacement the same day.

Key Takeaways

  • You must visit a Driver License Division office in person; Utah does not process replacements by mail or online.
  • Bring one identity document (passport, military ID, or birth certificate) and one proof of address dated within 90 days.
  • The replacement fee is $25 and your new license will be valid for eight years.
  • Most offices issue replacements the same day, but wait times vary by location and time of day.
  • If you need to drive before getting your replacement, you can request a temporary paper license at the office.

What documents count as proof of identity

Utah accepts a limited set of documents to prove who you are. A U.S. passport, military ID, or certified birth certificate are the most common. If you don't have any of these, you can also use a tribal ID card, a passport card, or a consular ID card. The document must be current or only recently expired — an expired passport from 20 years ago won't work.

If you've lost your passport along with your license, you can get a certified birth certificate from the Utah Department of Health and Human Services' Office of Vital Records. You'll need to order it online or by mail, which takes several days. A certified copy costs $20 to $30 depending on how many copies you order. This is often the slowest part of the replacement process, so if you have access to any other identity document, use that instead.

Proof of address requirements and acceptable documents

Your proof of address must show your current Utah street address and be dated within the last 90 days. A recent utility bill (electric, gas, water, or internet), a lease agreement, a mortgage statement, or a bank or credit card statement all work. A piece of mail from a government agency also counts. The document must have your name and address printed on it — a handwritten address does not count.

If you've recently moved and don't have a 90-day-old document yet, bring what you have and explain the situation at the office. Some Driver License Division staff will accept a lease or rental agreement even if it's older, or they may accept a combination of documents. Call ahead to your local office if you're unsure whether your documents will work.

Where to find Driver License Division offices and hours

Utah has Driver License Division offices in Salt Lake City, Ogden, Provo, St. George, Moab, Vernal, and Price. The main office is located at 1095 Motor Avenue in Salt Lake City. Hours vary by location — most are open Monday through Friday, 8 a.m. to 5 p.m., but some have extended hours or Saturday appointments. The Utah Department of Public Safety website lists each office's address, phone number, and current hours.

Wait times are longest on Mondays, Fridays, and around lunch hours. If you can visit mid-week in the morning, you'll typically wait 15 to 30 minutes. Some offices now offer online appointment scheduling through the state website, which can save you significant time. Check whether your local office offers this before you go.

Getting a temporary license while you wait for your replacement

If you need to drive before your replacement license arrives, ask the Driver License Division staff for a temporary paper license when you're at the office. This is issued on the spot and is valid for 30 days. It's printed on regular paper and is not as durable as a plastic license, but it's legal to drive with and satisfies police if you're stopped. You don't pay extra for the temporary license — it's included with your replacement.

The temporary license has your name, license number, and expiration date printed on it. Keep it in your wallet or vehicle. When your permanent replacement arrives in the mail (usually within one to two weeks), the temporary license becomes invalid. If your permanent license doesn't arrive within three weeks, contact the Driver License Division office where you applied.

Timeline and what to expect after you explore

Most people receive their replacement license in the mail within 7 to 14 days of visiting the office. The license is mailed to the address you provided on your process. If you move before it arrives, contact the Driver License Division to update your mailing address — they can reissue it to your new address, though this adds a few days to the process.

If your replacement doesn't arrive within three weeks, call the Driver License Division office where you applied. Occasionally licenses are lost in the mail, and the office can issue a second replacement. You won't pay the $25 fee again if the first one was genuinely lost in transit — the office will verify this before reissuing.

Frequently Asked Questions

Can I get a replacement license if my ID documents are also lost?

You'll need at least one form of identity. If you've lost your passport and don't have a military ID, order a certified birth certificate from the Utah Department of Health and Human Services. This takes several days by mail but is the most straightforward path. Bring the birth certificate and a proof of address to the Driver License Division office.

What if I don't have a current address to put on my license?

You must have a Utah address to get a Utah license. If you're homeless or living temporarily, some offices will accept a shelter address or a friend's address where mail can reach you. Call your local Driver License Division office to discuss your situation before you visit.

Do I need to bring my Social Security card?

No, you don't need your Social Security card. Bring your identity document, proof of address, and be ready to provide your Social Security number verbally. The office will verify it in their system.

Can someone else pick up my replacement license for me?

No. Your replacement license is mailed to the address on file, so you don't need to pick it up in person. If you need to change the mailing address, you must contact the Driver License Division yourself.

What if my replacement license arrives damaged or with errors?

Contact the Driver License Division office where you applied. If the license is damaged, they'll issue a replacement at no charge. If there's an error in your name, address, or license number, bring the damaged license and your identity document back to the office, and they'll correct it.