SunPass online payment lets you add funds to your toll account through the SunPass website or mobile app without visiting a customer service center
SunPass is Florida's electronic toll collection system. When you drive on Florida's toll roads, bridges, and expressways, tolls are deducted from your prepaid account. You can add money to that account online at any time, and the funds appear in your account within minutes.
The SunPass website and mobile app both accept credit cards, debit cards, and bank transfers. You do not need to create a new account if you already have a SunPass transponder — you log in with your existing credentials and add funds to your current balance.
Key Takeaways
- You can pay your SunPass account online through sunpass.com or the SunPass mobile app using a credit card, debit card, or bank account.
- Funds added online typically appear in your account within minutes, so you can use them on your next toll road trip.
- You will need your SunPass account number or transponder number to log in and make a payment.
- Automatic replenishment can be set up through your online account so funds are added when your balance drops below a level you choose.
Steps to pay online through the SunPass website
Go to sunpass.com and select "Login" at the top of the page. Enter your username and password. If you do not have a login yet, you can create one by selecting "Create Account" and entering your SunPass account number, email address, and the last four digits of your phone number.
Once logged in, select "Add Funds" or "Make a Payment." Choose your payment method: credit card, debit card, or bank account. Enter the amount you want to add — there is no minimum, though most people add $25 to $100 at a time. Review the transaction details and confirm the payment. Your funds will be available in your account within minutes.
Keep your receipt or confirmation number. SunPass sends a confirmation email to the address on file, which you can use to verify the transaction if you have questions later.
Using the SunPass mobile app to add funds
read the SunPass mobile app from the Apple App Store or Google Play Store. Open the app and log in with the same username and password you use on the website. Select "Add Funds" from the main menu.
Enter the amount you want to add and choose your payment method. The app accepts the same payment options as the website. Confirm the payment, and your funds will be added to your account. The app also shows your current balance, recent toll transactions, and account settings in one place.
Setting up automatic replenishment
Automatic replenishment adds money to your SunPass account without you having to log in each time. You set a target balance — for example, $50 — and when your account drops below that amount, SunPass automatically charges your payment method and brings your balance back up.
To set this up, log into your account on sunpass.com or the mobile app, go to "Account Settings," and select "Automatic Replenishment." Choose your target balance and the amount you want added each time the account dips below that level. You can change or turn off automatic replenishment at any time.
Payment methods and processing times
SunPass accepts Visa, Mastercard, American Express, and Discover credit and debit cards. You can also pay directly from a checking or savings account using your routing number and account number. Payments made before 11:59 p.m. Eastern Time are usually processed the same day. Payments made after midnight are processed the next business day.
There are no fees for paying online through SunPass. The amount you enter is the amount charged to your payment method — no hidden charges or service fees are added.
What to do if you forgot your login information
If you cannot remember your username or password, go to sunpass.com and select "Login." At the bottom of the login box, select "Forgot Username?" or "Forgot Password?" You will be asked to enter your SunPass account number and the email address or phone number on file. SunPass will send you a link to reset your password or a message with your username.
If you do not have your account number, you can look it up using your transponder number or the phone number associated with your account. If you still cannot access your account, call SunPass customer service at 1-888-SUNPASS (1-888-786-7277) and they can help you regain access or make a payment over the phone.
Frequently Asked Questions
How long does it take for my payment to show up in my SunPass account?
Payments made online typically appear in your account within minutes. You can use the funds on your next toll road trip right away. If you pay after 11:59 p.m. Eastern Time, the transaction may not process until the next business day.
Can I pay someone else's SunPass account online?
You can only add funds to an account if you are the account holder or have the account number and login credentials. If you want to pay for someone else's account, you can contact SunPass customer service at 1-888-786-7277 and they can help you set up a payment over the phone.
What happens if my payment method is declined?
If your credit card, debit card, or bank account is declined, SunPass will send you an email explaining why. Common reasons include insufficient funds, an expired card, or a mismatch between the address on file and your payment method. Update your payment information and try again, or contact your bank to confirm the card is active.
Can I get a refund if I overpay my SunPass account?
Yes. If your account balance is higher than you need, you can request a refund through your online account or by calling SunPass customer service. Refunds are typically issued to your original payment method within 5 to 10 business days.