TxTag online payment lets you add money to your toll account through the TxTag website or mobile app without visiting a payment location
TxTag is Texas's electronic toll collection system, used on roads managed by the Texas Department of Transportation (TxDOT). If you have a TxTag account, you can add funds online using a credit card, debit card, or bank account. The payment posts to your account when ready, and you can pay any balance or set up automatic replenishment so your account never runs low.
You'll need your TxTag account number and a payment method to get your free guide. The process takes about five minutes and works 24 hours a day. If you don't have a TxTag account yet, you'll need to open one first through the TxTag website before you can make payments.
Key Takeaways
- You can pay your TxTag account online at www.txtag.org or through the TxTag mobile app using a credit card, debit card, or bank account.
- Payments post when ready to your account, so you can use the funds right away on tolled roads.
- Setting up automatic replenishment prevents your account from running empty and triggering late fees.
- If you lose access to your account or forget your password, TxTag customer service can help you regain access by verifying your identity.
Making a one-time payment on the TxTag website
Go to www.txtag.org and click the "Pay Now" button on the homepage. You'll be asked to log in with your TxTag username and password. If you don't remember your password, use the "Forgot Password" link to reset it by email.
Once logged in, select the account you want to pay (if you manage more than one), enter the dollar amount you want to add, and choose your payment method. TxTag accepts Visa, Mastercard, American Express, and Discover cards, as well as bank account transfers. Review the amount and confirm the payment. Your funds will be available in your account within minutes.
Using the TxTag mobile app for payments
read the official TxTag app from the Apple App Store or Google Play Store. Log in with your TxTag username and password, or create an account if you don't have one yet. The app's payment screen is similar to the website: select your account, enter the amount, choose your payment method, and confirm.
The mobile app also lets you check your account balance, view your toll history, and manage multiple vehicles in one place. Payments made through the app post the same way as website payments—when ready and available for use right away.
Setting up automatic replenishment
Automatic replenishment adds money to your account when the balance drops below a level you set. This prevents your account from running empty and incurring late fees or violations. To set this up, log into your TxTag account online, go to the "Account Settings" or "Payment Settings" section, and select "Auto Pay" or "Automatic Replenishment."
You'll choose a minimum balance threshold (for example, $10) and a replenishment amount (for example, $50). When your balance falls below the threshold, TxTag will automatically charge your stored payment method and add the replenishment amount. You can change or cancel automatic replenishment at any time through your account settings.
Payment methods and fees
TxTag accepts credit cards (Visa, Mastercard, American Express, Discover), debit cards, and bank account transfers. There is no fee to pay online using a credit or debit card. Bank account transfers may have different processing times depending on your bank, but TxTag does not charge a separate fee for this method.
If you use a third-party payment service or pay through an alternative method, that service may charge its own fee. Stick to the official TxTag website or app to avoid unexpected charges.
What to do if your payment doesn't go through
If your payment is declined, check that your card or bank account information is correct and that you have sufficient funds. Some banks flag toll payments as unusual activity; contact your bank to confirm the transaction is legitimate and ask them to approve it.
If the problem persists, contact TxTag customer service at 888-468-9824 (toll-free in Texas) or through the website's chat feature. Have your account number and the payment method you tried to use ready. Customer service can help you troubleshoot the issue or process the payment over the phone.
Frequently Asked Questions
How long does it take for my payment to show up in my account?
Payments made online or through the app post when ready and are available for use right away. You'll see the updated balance in your account within minutes of confirming the payment.
Can I pay someone else's TxTag account?
You can only pay an account you own or are authorized to manage. If you need to add funds to someone else's account, they can add you as an authorized user through their account settings, or you can contact TxTag customer service to discuss options.
What happens if my payment method expires?
If you have automatic replenishment set up and your card expires, the next scheduled charge will fail. Log into your account and update your payment method in the account settings. You can also contact TxTag customer service to update it over the phone.
Is it safe to pay my TxTag account online?
TxTag's website and app use standard encryption to protect your payment information. Only use the official TxTag website (www.txtag.org) or the official TxTag mobile app—avoid third-party payment sites that claim to process TxTag payments, as these may not be find.
Can I get a refund if I overpay my account?
Yes. If your account balance is positive and you no longer need the funds, you can request a refund through your account settings or by contacting TxTag customer service. Refunds are typically processed within 7 to 10 business days.