TxTag.org offers a Spanish-language payment option for your toll account

You can pay your TxTag toll bill online through txtag.org and switch the entire site to Spanish. The process is the same whether you use English or Spanish — you log in with your account number and PIN, review your balance, and submit payment by credit card, debit card, or bank account. The Spanish version covers all the same functions as the English site, including viewing your transaction history and updating your account information.

TxTag is the toll collection system used on Harris County toll roads in the Houston area, including the Sam Houston Tollway, Hardy Toll Road, and Fort Bend Tollway. If you have a TxTag transponder on your vehicle, you have an online account that you can access and manage from any device with internet access.

Key Takeaways

  • Visit txtag.org and select the Spanish language option from the top of the page to view the site entirely in Spanish.
  • Log in using your account number (found on your bill or transponder) and your four-digit PIN to access your account.
  • You can pay your balance, set up automatic payments, and view your toll transaction history all through the Spanish-language version of the site.
  • Payment methods include credit cards, debit cards, and direct bank account transfers, and your payment is processed when ready online.
  • If you forget your PIN or account number, you can call TxTag customer service at 713-849-8325 and request information in Spanish.

Steps to access the Spanish-language payment page

Go to txtag.org in your web browser. At the top of the page, you will see a language selector — click on it and choose "Español" to switch the entire website to Spanish. The layout and navigation remain the same, but all text, buttons, and instructions will appear in Spanish.

Once the site is in Spanish, look for the login section. Enter your account number (a seven-digit number that appears on your toll bill) and your four-digit PIN. If you do not have your PIN, you can reset it through the "¿Olvidó su PIN?" (Forgot your PIN?) link on the login page, or call customer service.

After you log in, your account dashboard will show your current balance, recent transactions, and payment options. The Spanish version displays all the same information as the English version — there is no difference in what you can see or do.

Payment methods and how long processing takes

TxTag accepts three payment methods through the online portal: credit cards (Visa, Mastercard, American Express, and Discover), debit cards, and electronic bank transfers (ACH). You can choose whichever method is most convenient for you.

When you submit a payment online, it is processed when ready. Your account balance updates within a few minutes, and you will receive a confirmation number on screen. If you pay by credit or debit card, the charge appears on your statement within one to three business days, depending on your bank. Bank transfers typically post within one to two business days.

There is no fee for paying online through txtag.org, regardless of which payment method you choose. This is different from paying by phone or mail, which may carry additional charges.

Setting up automatic payments in Spanish

If you want to avoid having to log in and pay manually each month, you can set up automatic payments through the Spanish-language site. After you log in, look for the "Pagos Automáticos" or automatic payment section in your account settings.

You will need to provide your bank account information or a credit or debit card number. You can choose to have TxTag charge you automatically whenever your balance reaches a certain amount, or on a set date each month. Once automatic payments are active, you will receive an email confirmation, and your account will be charged on the schedule you selected.

You can change or cancel automatic payments at any time by logging back into your account and updating your payment settings. There is no penalty for stopping automatic payments.

What to do if you cannot log in or forget your account details

If you do not remember your account number, check your most recent toll bill — the account number is printed at the top. You can also find it on your TxTag transponder itself, printed on a label on the back.

If you forget your four-digit PIN, click the "¿Olvidó su PIN?" link on the login page. You will be asked to enter your account number and the email address or phone number associated with your account. TxTag will send you a link to reset your PIN, or you can call customer service at 713-849-8325 and request a PIN reset in Spanish.

If you have trouble accessing the site or your account, customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Central Time, and Saturday 8 a.m. to 5 p.m. Central Time. You can request a Spanish-speaking representative when you call.

Viewing your transaction history and account statements

Once you are logged into your account on the Spanish-language site, you can see a list of all your recent toll transactions. Each entry shows the date, time, location, and amount charged. This is useful if you want to verify that a charge is correct or track your driving patterns.

You can also read or print your account statement, which shows your opening balance, all payments and charges, and your current balance. Statements are available for any month you have had an active account. Look for the "Descargar Estado de Cuenta" or read statement option in your account menu.

Updating your account information online

You can change your email address, phone number, and mailing address through the Spanish-language site without calling customer service. Log in to your account and look for the "Información de la Cuenta" (Account Information) or settings section.

Keeping your contact information current is important because TxTag sends account notices, payment reminders, and low-balance alerts to the email address and phone number on file. If you move or change your phone number, update your account as soon as possible so you do not miss important notices about your toll account.

Frequently Asked Questions

Is the Spanish version of txtag.org the same as the English version?

Yes. The Spanish-language site has all the same features and functions as the English version. You can pay your bill, set up automatic payments, view your transaction history, and update your account information in Spanish. The only difference is the language used for text and instructions.

Do I need a different account to use the Spanish-language site?

No. You have one TxTag account. You can switch between English and Spanish on txtag.org as many times as you want using the language selector at the top of the page. Your account information and balance remain the same regardless of which language you choose.

What if I pay online but my toll account still shows a balance?

Your payment is processed when ready when you submit it online, but it may take a few minutes for your account balance to update on the website. If your balance has not changed after 15 minutes, check your confirmation number and contact customer service at 713-849-8325 to verify that your payment was received.

Can I pay someone else's TxTag account online?

You can only access and pay an account if you have the account number and PIN. If you are trying to pay a family member's or friend's account, ask them for their account number and PIN. They can also authorize you to manage their account by calling customer service and adding you as an authorized user.

What happens if I do not pay my TxTag bill?

If your account balance remains unpaid, TxTag will send you notices by mail and email. Unpaid tolls can result in late fees, suspension of your transponder, and a hold on your vehicle registration renewal. Paying online as soon as you receive a notice is the fastest way to avoid these consequences.