Pay your SunPass toll bill directly through the SunPass website or your account dashboard
SunPass is Florida's electronic toll collection system. If you have a SunPass account, you can view and pay toll invoices through www.sunpass.com by logging into your account, selecting the invoice you owe, and choosing your payment method. The site accepts credit cards, debit cards, and bank transfers. Payment typically posts within one business day.
You do not need to visit a payment center or mail a check. The online system is available 24 hours a day, and you can pay a single invoice or set up automatic replenishment so your account never runs low.
Key Takeaways
- Log into your SunPass account at www.sunpass.com using your username and password to see what you owe.
- You can pay with a credit card, debit card, or electronic bank transfer from a checking or savings account.
- Payments made online typically post within one business day, though the toll roads may take longer to reflect the change.
- If you do not have a SunPass account yet, you can create one on the website before paying an invoice.
- Setting up automatic replenishment prevents future invoices by keeping your account balance above a minimum threshold you choose.
Steps to pay an invoice through your SunPass account
Go to www.sunpass.com and click "Log In" at the top of the page. Enter your username and password. If you have forgotten your password, click "Forgot Password" and follow the prompts to reset it using your email address.
Once logged in, look for "Account Summary" or "Invoices" in the menu. Click on the invoice you want to pay. The page will show the amount due, the invoice date, and the toll transactions included. Click "Pay Now" or "Make a Payment."
Choose your payment method: credit card, debit card, or bank account. Enter the card or account details if you have not saved them to your account already. Review the amount and click "Confirm Payment." You will receive a confirmation number by email and on your account dashboard.
Payment methods and processing time
SunPass accepts Visa, Mastercard, American Express, and Discover. Debit cards work the same way as credit cards. You can also pay directly from a checking or savings account using your routing number and account number, though this method may take slightly longer to process.
Online payments post to your SunPass account within one business day. However, the toll roads themselves may take an additional one to three business days to recognize that your account is current. If you have a toll violation or unpaid toll notice, paying your invoice online does not automatically dismiss it — you may need to contact SunPass customer service at 1-888-865-7287 to resolve the violation separately.
Setting up automatic replenishment to avoid future invoices
Instead of paying invoices after the fact, you can set your account to replenish automatically. Log into your SunPass account, go to "Account Settings" or "Replenishment," and choose a minimum balance threshold (for example, $10 or $25). When your balance drops below that amount, SunPass will charge your saved payment method automatically.
Automatic replenishment is optional but prevents the situation where you use tolls, your balance goes negative, and you receive an invoice weeks later. You can change or cancel automatic replenishment at any time through your account settings.
What to do if you cannot log into your account
If you have forgotten your username, go to www.sunpass.com and click "Forgot Username." Enter your email address or phone number associated with the account. SunPass will send you a reset link.
If you have forgotten your password, click "Forgot Password" on the login page and follow the same process. If you do not receive an email within a few minutes, check your spam folder. If you still cannot access your account, call SunPass customer service at 1-888-865-7287. They can verify your identity and help you regain access.
Paying an invoice without a SunPass account
If you received a toll invoice but do not have a SunPass account, you can create one before paying. Go to www.sunpass.com and click "Create Account" or "Register." You will need your vehicle's license plate number, the invoice number from your notice, and an email address. Follow the prompts to set up your account and add a payment method.
Once your account is active, you can log in and pay the invoice using the steps described above. Creating an account takes about five minutes and is free.
Frequently Asked Questions
Can I pay a SunPass invoice by phone?
You can call SunPass customer service at 1-888-865-7287 to pay by phone using a credit card or debit card. A representative will process the payment and provide a confirmation number. Online payment through www.sunpass.com is faster and available 24 hours.
What if I paid my invoice but still see it listed as unpaid?
Online payments typically post within one business day. If more than one business day has passed and the invoice still shows as unpaid, log back into your account to confirm the payment went through. Check your email for a confirmation receipt. If you see the payment was processed but the invoice still shows as due, contact SunPass customer service to investigate.
Can I pay someone else's SunPass invoice?
You can pay an invoice if you have access to the SunPass account. If the account belongs to someone else and you do not have login credentials, you cannot pay through the website. The account holder must log in and pay, or you can call SunPass customer service to discuss payment options for a different account holder.
Is there a fee for paying online?
SunPass does not charge a fee for paying your invoice online through www.sunpass.com. Your bank or credit card company may charge a fee if you use certain payment methods, but SunPass itself does not add a processing fee.