Which Jeeps are affected by this recall

Jeep recalled approximately 79,000 vehicles across model years 2021 through 2023 for a rearview camera that may fail or display a black screen. The recall covers the Jeep Wrangler and Jeep Gladiator, both equipped with the factory rearview camera system. The issue stems from a software or electrical problem that can prevent the camera from functioning when you shift into reverse.

To learn about your specific vehicle is included, you need your Vehicle Identification Number (VIN). You can check the National Highway Traffic Safety Administration (NHTSA) recall database at safercar.gov, or contact your Jeep dealer directly with your VIN. The dealer can confirm whether your vehicle is part of this recall and what repair is needed.

Key Takeaways

  • This recall affects 2021–2023 Jeep Wranglers and Gladiators with factory rearview cameras that may stop working or show a black screen.
  • You can check if your vehicle is recalled by entering your VIN on safercar.gov or by calling your Jeep dealer with your VIN.
  • Jeep dealers will repair or replace the affected camera system at no cost to you under the recall.
  • The recall was issued because a non-functioning rearview camera reduces visibility when backing up, creating a safety hazard.

Why Jeep issued this recall

A rearview camera is a safety feature designed to show you what is directly behind your vehicle when you shift into reverse. When the camera fails or displays only a black screen, you lose that visibility and cannot see pedestrians, objects, or other vehicles in your blind spot. This increases the risk of backing into something or someone.

Jeep determined that the camera malfunction was widespread enough and serious enough to warrant a recall. The company notified NHTSA, which then made the recall public so owners could take action.

What the repair involves

Jeep dealers will repair or replace the rearview camera system at no cost to you. The exact repair depends on what the dealer finds when they inspect your vehicle — it may be a software update, an electrical connection fix, or a full camera replacement. The repair typically takes a few hours, though you should contact your dealer to confirm the timeline for your specific vehicle.

You do not need to pay for any part of this repair. Recalls are manufacturer obligations, and Jeep covers all labor and parts.

How to schedule your recall repair

Once you confirm your vehicle is part of the recall, contact your local Jeep dealership to schedule an appointment. You can call the dealer directly or visit their website. Have your VIN ready when you call — the dealer will use it to pull up your vehicle's recall status and any other open recalls.

Some dealers may offer mobile service or loaner vehicles while yours is being repaired, though this varies by location. Ask about these options when you schedule. If you are unable to visit a dealer, you can also contact Jeep's customer service line to discuss alternatives, though most recalls must be completed at an authorized dealership.

What happens if you ignore the recall

Ignoring a recall does not result in fines or legal penalties to you as the owner. However, the safety issue remains — your rearview camera will continue to malfunction, leaving you without that visibility when backing up. This puts you and others at risk of an accident.

Additionally, if you sell the vehicle, the recall status transfers to the new owner. Many buyers check recall history before purchasing, and an unresolved safety recall can lower the vehicle's resale value or make it harder to sell.

Checking for other open recalls on your Jeep

While you are addressing this rearview camera recall, it is worth checking whether your Jeep has any other open recalls. Enter your VIN on safercar.gov to see a complete list of all recalls issued for your vehicle, past and present. Some may have already been completed; others may be pending.

Your Jeep dealer can also pull this information when you call to schedule the rearview camera repair. Many owners schedule multiple recall repairs in one visit to minimize trips to the dealership.

Frequently Asked Questions

How do I know if my Jeep is part of this recall?

Go to safercar.gov and enter your VIN in the "Check for Recalls" section. You can also call your Jeep dealer with your VIN and they will tell you when ready whether your vehicle is affected.

Will the repair take a long time?

Most rearview camera repairs take a few hours, though it depends on whether the dealer needs to order parts or perform a software update. Call your dealer to ask about their typical timeline and whether you can drop the vehicle off and pick it up the same day.

Do I have to pay for this repair?

No. Recalls are manufacturer obligations, and Jeep covers all costs — parts, labor, and diagnostics. You should never be charged for a recall repair.

What if my rearview camera works fine right now?

The recall covers vehicles that may develop this problem, not just those already experiencing it. Even if your camera is working now, it could fail later. Completing the recall repair prevents the issue from occurring and ensures your vehicle is safe.

Can I take my Jeep to an independent mechanic instead of a dealer?

Recalls must be completed at an authorized dealership. Independent mechanics cannot perform recall work, even if they are may have access to to repair cameras. Contact your local Jeep dealer to schedule the repair.