Tennessee driver's license kiosks are located inside select Kroger and Walgreens stores across the state

Tennessee operates self-service kiosks in Kroger and Walgreens locations where you can renew your driver's license without visiting a full Driver Services office. These kiosks handle renewal transactions only — not new licenses, replacements, or address changes. You can find the current list of kiosk locations on the Tennessee Department of Safety and Homeland Security website under "Driver Services Kiosk Locations."

The kiosks accept payment by card and issue a temporary license receipt on the spot. Your physical license arrives by mail within 7 to 10 business days. This option works best if your current license is still valid, you have not had any violations or suspensions, and you meet Tennessee's renewal requirements.

Key Takeaways

  • Kiosks are found inside Kroger and Walgreens stores, not at standalone locations, and the list changes as stores are added or removed.
  • You can only renew an existing valid license at a kiosk — you cannot get a new license, replacement, or make changes to your address or name.
  • The Tennessee Department of Safety and Homeland Security website lists all active kiosk locations and their hours of operation.
  • You receive a temporary receipt when ready and your new license arrives by mail within 7 to 10 business days.

How to find a kiosk near you

Visit the Tennessee Department of Safety and Homeland Security website and search for "Driver Services Kiosk Locations." The page displays an interactive map or searchable list showing which Kroger and Walgreens stores have active kiosks. Each location includes the store address and the kiosk's operating hours, which may differ from the store's regular hours.

Call the store directly before you go. Kiosks occasionally go offline for maintenance, and store staff can confirm whether the kiosk is working that day. You can also contact the Tennessee Department of Safety and Homeland Security at 615-251-8590 to ask about kiosk availability in your area.

What you need to bring to a kiosk

Bring your current Tennessee driver's license and a valid payment card (Visa, Mastercard, American Express, or Discover). The kiosk will not accept cash. You do not need to bring additional documents if you are renewing a license you already hold and your information has not changed.

If your address, name, or other information on your license has changed since it was issued, you cannot use the kiosk. You will need to visit a full Driver Services office instead and bring documents that prove your new information — such as a utility bill for an address change or a marriage certificate for a name change.

Kiosk renewal requirements and restrictions

You can use a kiosk only if your current license is valid and not suspended or revoked. Your license must not be expired by more than one year. If your license expired more than a year ago, you must renew through a Driver Services office.

Kiosks cannot process renewals if you have unpaid traffic violations, outstanding child support obligations, or a suspended license. They also cannot issue REAL ID-compliant licenses — if you need a REAL ID license, you must visit a full office. Kiosks do not handle commercial driver's license (CDL) renewals either.

What happens after you use a kiosk

The kiosk prints a temporary receipt that serves as proof of renewal while you wait for your new license. Keep this receipt until your physical license arrives. Your new license will be mailed to the address on file within 7 to 10 business days.

If your license does not arrive within two weeks, contact the Tennessee Department of Safety and Homeland Security. Have your kiosk receipt and transaction number ready. If you need to drive before your new license arrives, the temporary receipt is valid identification for traffic stops.

When to visit a Driver Services office instead

If your license is expired by more than one year, suspended, or revoked, you must go to a full Driver Services office. The same applies if you need to change your address, name, or other personal information; if you need a REAL ID license; or if you are renewing a CDL. You will also need an office visit if you have unpaid violations or child support obligations.

To find a Driver Services office near you, search the Tennessee Department of Safety and Homeland Security website for "Driver Services Locations." Offices are located in most counties and accept walk-ins, though wait times vary by location and time of day.

Kiosk hours and availability

Kiosk hours depend on the individual Kroger or Walgreens location and may not match the store's regular hours. Most kiosks operate during daytime and early evening hours, but some locations have limited weekend availability. Check the specific kiosk's hours on the Tennessee Department of Safety and Homeland Security website before you visit.

Kiosks are occasionally taken offline for software updates or repairs. If you plan to use a kiosk on a specific day, call the store ahead to confirm it is working. This prevents a wasted trip, especially if the nearest kiosk is far from your home.

Frequently Asked Questions

Can I renew my license at a kiosk if it expired more than a year ago?

No. Kiosks can only renew licenses that expired within the past year. If your license has been expired longer than that, you must visit a full Driver Services office and may need to retake the written and vision tests.

What if the kiosk nearest me is more than 30 minutes away?

You can renew by mail instead. Contact the Tennessee Department of Safety and Homeland Security to request a renewal form, complete it, and mail it with your current license and payment. Processing takes longer than a kiosk but avoids a trip to a store.

Can I get a REAL ID license from a kiosk?

No. Kiosks issue standard driver's licenses only. To get a REAL ID-compliant license, visit a Driver Services office with proof of citizenship, residency, and identity. REAL ID licenses are required for federal building access and domestic air travel starting in 2025.

What if my payment card is declined at the kiosk?

Try a different card if you have one. If all your cards are declined, you cannot complete the transaction at the kiosk. You will need to visit a Driver Services office, which accepts cash, check, and card payments.

Do I need an appointment to use a kiosk?

No. Kiosks operate on a first-come, first-served basis and do not require appointments. However, wait times can be longer during lunch hours and after work, so visiting early morning or mid-afternoon may be faster.